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LT carpet cleaning

Re: Customers are hard work sometimes!
« Reply #20 on: December 05, 2018, 02:02:03 pm »
Quote from: The Jester of Wibbly on December 03, 2018, 06:34:42 pm
The lesson learned here is to never do a new add on for free.   If they have a new conny etc then charge more. Simple.

This is the thanks you get.

Just email them a statement of account and ask them again

Statement of account  ::)roll
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dazmond

  • Posts: 23981
Re: Customers are hard work sometimes!
« Reply #21 on: December 07, 2018, 08:19:09 am »
Quote from: Partington on December 05, 2018, 02:02:03 pm
Quote from: The Jester of Wibbly on December 03, 2018, 06:34:42 pm
The lesson learned here is to never do a new add on for free.   If they have a new conny etc then charge more. Simple.

This is the thanks you get.

Just email them a statement of account and ask them again

Statement of account  ::)roll

it doesnt happen too often but if a customer queries how much they owe me then a statement of account either emailed to them or printed out and pushed through their door sorts it......

i sure some customers think i dont keep records! ::)roll ;D
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price higher/work harder!
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