Regarding the planning, I would have split the two onto different days but this is what happens (a gutter job stones throw from my house)
Hi, the cost to clear the guttering would be £60.00 if required I can carry this out at the end of the month.
Regards
Custy Hi
Could we fix a date, preferably either 29 or 31 August?
Me Hi, I should be there on Friday.
Custy
Sorry, we've just made other arrangements for Friday this week.
Could you come on Sat this week, or on Tue or Fri next week? Please confirm ASAP.
Me
Not sure about next week as the next two weeks were being kept for something else. I might be able to do it tomorrow afternoon.
Custy Hi
Tomorrow is unsuitable.
I don't mind waiting until mid-September. But not every date is suitable for me, and I really need you to firmly commit to a particular date. Could you suggest a date or two after your busy two weeks?
Me I wouldn't commit to a day for a gutter clean as it can end up unsuitable for myself. I've done it in the past for the customer to change their mind at the last minute. I've taken the job off the planner.
Regards