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mike1986

  • Posts: 432
I prefer the old fashioned way...
« on: October 11, 2018, 09:28:47 am »
Do you still get this from customers? I’ve been wfp for about 8 years now and still get this from the  odd customer. They usually then go on to say it leaves spots runs etc.

nathankaye

  • Posts: 5366
Re: I prefer the old fashioned way...
« Reply #1 on: October 11, 2018, 09:53:49 am »
I don't seem to hear it much these days.  I normally get
"we went such n such place and saw quite a lot of people cleaning windows like you do"
Or
"the hotel we stayed in had someone clean windows like you. Wow those poles can reach a good height can't they"

it often from trad cleaners or other non customers who I normally hear say those comments.  I often ask them if they want to go back to the horse n cart. Or if its a trades man i ask if they use power tools or old school methods.   The point is usually made
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The Jester of Wibbly

  • Posts: 2160
Re: I prefer the old fashioned way...
« Reply #2 on: October 11, 2018, 10:26:12 am »
Yep not often though.

Good luck to them. Walk away and forget about them.

You can talk to them till you're blue in the face, they will never change their mind, not by now anyway.
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John Mart

Re: I prefer the old fashioned way...
« Reply #3 on: October 11, 2018, 10:32:49 am »
Yep not often though.

Good luck to them and walk away and forget about them.

You can talk to them till you're blue in the face, they will never change their mind, not by now anyway.
I agree.

At one time I'd try to persuade them of WFP benefits, but now I just say. "OK, bye."

AuRavelling79

  • Posts: 25385
Re: I prefer the old fashioned way...
« Reply #4 on: October 11, 2018, 10:38:38 am »
Do you still get this from customers? I’ve been wfp for about 8 years now and still get this from the  odd customer. They usually then go on to say it leaves spots runs etc.

Are you "Oop North?" - above Cheshire but below Scotland?

That's where the last steam engines ran on British Rail ...
It's a game of three halves!

capn sparkle

  • Posts: 567
Re: I prefer the old fashioned way...
« Reply #5 on: October 11, 2018, 10:48:15 am »
Oh! "You still use newspaper and vinegar" tends to shut them up.

Spruce

  • Posts: 8462
Re: I prefer the old fashioned way...
« Reply #6 on: October 11, 2018, 10:53:01 am »
Do you still get this from customers? I’ve been wfp for about 8 years now and still get this from the  odd customer. They usually then go on to say it leaves spots runs etc.

Are you "Oop North?" - above Cheshire but below Scotland?

That's where the last steam engines ran on British Rail ...

 ;D

But according to the history books we had at school, 'oop north' was where steam engines all began.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

Spruce

  • Posts: 8462
Re: I prefer the old fashioned way...
« Reply #7 on: October 11, 2018, 10:53:34 am »
Oh! "You still use newspaper and vinegar" tends to shut them up.

I must remember that one.  ;D
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

SB Cleaning

  • Posts: 4287
Re: I prefer the old fashioned way...
« Reply #8 on: October 11, 2018, 12:03:28 pm »
Yes I get it...

My reply is "Yes no problem but it will be double the price for the extra time" a very small minority say yes the others say they will stick to wfp ;D

slap bash

  • Posts: 1366
Re: I prefer the old fashioned way...
« Reply #9 on: October 11, 2018, 01:24:51 pm »
Just tell them about your clean window guarantee.

The Jester of Wibbly

  • Posts: 2160
Re: I prefer the old fashioned way...
« Reply #10 on: October 11, 2018, 02:02:08 pm »
They are usually the same people that think the price should be £3 plus an apple  and pat on the back though.
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John Mart

Re: I prefer the old fashioned way...
« Reply #11 on: October 11, 2018, 02:14:06 pm »
They are usually the same people that think the price should be £3 plus an apple  and pat on the back though.
I think that’s true. They essentially don’t like paying more for what they perceive to be less. Time wise.

Stoots

  • Posts: 6211
Re: I prefer the old fashioned way...
« Reply #12 on: October 11, 2018, 02:30:13 pm »
Get it quite a bit on FB.

Do you use that pole thingy or ladders? Just sacked my window cleaner as he left marks and wet sills.

I just tell them there's a wrong and right way to use the system just like using any other tool.

If they want a demonstration of how it's done correctly then I'll be happy to oblige if not good luck finding a traditional cleaner.

Susan Dean (1stclean)

  • Posts: 2064
Re: I prefer the old fashioned way...
« Reply #13 on: October 11, 2018, 05:29:45 pm »
say too them if theres a  new  care on the drive

as  your car got powered steering ? bet you dont ask the dealers to take it off because you like the old fashioned way ?

or say , they said the same about coal fires 40 years ago and that central heating wasn't needed and wouldn't take off have you had your removed as you like the old fashioned ways ?

ive said this to a good few people and they just cant say anything back to you . your not going to get them as new customers so give them something to think about  ;D ;D

markymark

  • Posts: 155
Re: I prefer the old fashioned way...
« Reply #14 on: October 11, 2018, 06:43:30 pm »
Always makes me laugh (inside, that is).
The stock reply is usually "I can't fit you in" but occasionally I ask them if they ever ask a joiner to not use power tools or ask their doctors to keep all their information in paper files, not computers.  Not had a worthwhile answer to those questions yet. Some people just like to see you sweat for your money.
The good thing about science is that it's true whether you believe it or not.

dazmond

  • Posts: 23966
Re: I prefer the old fashioned way...
« Reply #15 on: October 11, 2018, 07:03:47 pm »
i honestly cant remember the last time a customer said that to me...it was years ago now....

when i first switched i lost around 3 or 4 customers who didnt even give me a chance to use WFP......they point blank refused to have them cleaned with the pole.... ::)roll

most window cleaners have WFP near me now....even the stubborn ones......albeit using glassfibre poles,barrels and trolley systems or backpacks ::)roll ;D...theyll learn.....eventually.....
price higher/work harder!

NWH

  • Posts: 16952
Re: I prefer the old fashioned way...
« Reply #16 on: October 11, 2018, 08:02:29 pm »
I also can’t remember the last time anyone even mentioned it,saw a chap I’ve known years he’s still trad tbh I look at him and think what’s the matter with you he must obviously enjoy Chinese torture climbing ladders everyday. If you worked out how far he’s climbed in 20 odd years he must have been to the moon and back again.

KS Cleaning

  • Posts: 3952
Re: I prefer the old fashioned way...
« Reply #17 on: October 11, 2018, 10:10:28 pm »
say too them if theres a  new  care on the drive

as  your car got powered steering ? bet you dont ask the dealers to take it off because you like the old fashioned way ?

or say , they said the same about coal fires 40 years ago and that central heating wasn't needed and wouldn't take off have you had your removed as you like the old fashioned ways ?

ive said this to a good few people and they just cant say anything back to you . your not going to get them as new customers so give them something to think about  ;D ;D
Really 😂

KS Cleaning

  • Posts: 3952
Re: I prefer the old fashioned way...
« Reply #18 on: October 11, 2018, 10:20:19 pm »
i honestly cant remember the last time a customer said that to me...it was years ago now....

when i first switched i lost around 3 or 4 customers who didnt even give me a chance to use WFP......they point blank refused to have them cleaned with the pole.... ::)roll

most window cleaners have WFP near me now....even the stubborn ones......albeit using glassfibre poles,barrels and trolley systems or backpacks ::)roll ;D...theyll learn.....eventually.....
But maybe someone’s backpack gives a much better ROI than your all singing dancing , diesel guzzling, ego enhancing  system does  :D

Missing Link

  • Posts: 44730
Re: I prefer the old fashioned way...
« Reply #19 on: October 11, 2018, 10:52:48 pm »
Do you still get this from customers? I’ve been wfp for about 8 years now and still get this from the  odd customer. They usually then go on to say it leaves spots runs etc.

Just once this year.

Most of the window cleaners are van-mounted wfp round my way, apart from a very few, who don't seem to do that much.
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