OK seriously.
New customers - you just tell 'em you use wfp and that's it.
Existing cutomers.
Put this thru' their door about a week or two before they're due
Dear customer,
As you have probably read recently in the press and seen recently on BBC's newsnight program window cleaning is undergoing a fundamental change.
Due to the HSE's Working at Height Directive of April 2005 and my complying with it I am as of XXXDateXXX using a waterfed pole system to clean my customers (insert "upper" here if you want to break 'em in gently) windows.
It uses resin-purified water which is brushed on your window, thoroughly rinsed clean and then left to dry to a clear finish. You will experience a small amount of dripping from the upper windows for a few minutes and this is entirely normal.
You will be pleased to know that many previously inaccessible windows above conservatories or porches and rooflights can now be cleaned and if this applies to your property you may wish to ask me to add them to your regular requirements.
Thank you for your continuing custom and I do hope you understand the need for me to fully meet Health & Safety and Insurance guidelines and I look forward to seeing you soon.
Kind regards,
Spit-Spot Poppins Glass Gleamers
(formerly known as Raggit and Runn Dirt Re-arrangers)