Maybe I am a complete idiot, but my way of doing things is poles apart (no pun intended) from some of you gentlemen. Here are some of my ways of working/thinking:
1. I'm 100% trad
2. I don't see other window cleaners as competition. We all have livings to make and there is enough work to go round for anyone wanting it.
3. I have helped mates of mine who are in our game, and they have helped me.
4. I have no problem at all with others canvassing my customers or areas where I have work.
5. I have even seen others canvassing where I am working and offered serious, constructive help and to encourage them to not worry about me but to carry on regardless as I don't believe anyone owns a patch and there is work out there to be had.
6. I like to get to know my customers, and them me.
7. I always give 100% to my work, and go the extra mile if asked.
It may sound crazy to some, but the above works for me as I very rarely lose a customer, and if I do, it doesn't affect me as I am busy enough for it not to have any impact.
John