[LBWCS]

you are going to clean all of my fasias, garage door and conservatory roof for the same price aren’t you?

[dazmond]

do you sign on in the winter months?

[Simon Trapani]

do you sign on in the winter months?

No it's usually, "What d'you do in the winter?"

Edit - Sorry only just seen Nathan's post.

[Richard Groves]

"Whats the weather going to be like next Wednesday when you are due ?"

[Spruce]

not a stupid question but i got sacked the other week from a customer i had been clenaing a year.

Car was on the drive, which ive never seen before..

cleaned it, 10 mins later text message, "we would like to cancel our window cleaning, you have left them full of water and not dried it off, i wanst aware you had been doing half a job all this time, i thought we were paying for a proper service"

or words to that effect.

needles to say the most annoying question is why havent you dried them off

We had similar. We cleaned the windows for 4 years and everytime we collected they were happy with the service. Then one day she was in when we cleaned and queried why we didn't dry them. She wasn't happy with the explanation.

Next thing he dumped us and got a trad cleaner in.  There is a front extension over the integral garage, so the only way to reach the windows above that extention is to walk on the roof.  Their choice.

.

[robbo333]

"Would you like me to unlock the side gate?"

-

"Could you give me a quote to clean the conservatory?"
"Do you mean the roof?"
"No the windows"
"I clean those each time I visit!"
"Oh!"
(That one is slightly worrying  )

-

Me cleaning in the street and a walk up comes along...
"How much to clean mine?"
"What kind of property do you have?"
"Exactly the same as this (pointing to the house I am cleaning, 3 bed semi)...how much is this"?
"I'll come over and give you a quote"
When I get there, the property is...a bungalow!

-

"Could you do my neighbours?"
"I told her you'd knock, she's 92, so may take a while to answer the door, I know they haven't been cleaned in 6 years, since her husband died, but I told her the price you charge me and she is happy with that" !!!

-

Phone rings...
"Is that the window cleaner, can you give me a quote?"
Me: "Can I call you back in 10mins, i'm just up a ladder at the moment"
"No problem, I don't want you falling off your ladder!"
(i'm not really up a ladder, but I can't be arsed to walk back to the van to get my pad.)
So I call them back and pop round to give them a quote.
During the conversation, I mention that I use the wfp system, because it's safer and "I don't use ladders anymore!" 

[John Mart]

"Whats the weather going to be like next Wednesday when you are due ?"

Looks at the cloud in the sky. Is there any point in doing them?

[lal]

       How much do you charge to clean a Window ?

[Richard Groves]

"Does that pole thing actually work ? "

"How can you clean windows with just water ?"

[Arnold Palmer]

No such thing as a stupid question, is there?

Plenty of stupid answers though.

[The Jester of Wibbly]

Do you want paying?

[nathankaye]

When I was trad with ladders in one hand and bucket in the other, whilst BOAB was dangling on belt they would ask me if I'm a window cleaner and I would say either no I'm obviously a painter n decorator or other times I would say, no I'm just a thieve looking for an open window 😂😂😂  they never knew what to say to that one, but their faces were funny as

[Arnold Palmer]

When I was trad with ladders in one hand and bucket in the other, whilst BOAB was dangling on belt they would ask me if I'm a window cleaner and I would say either no I'm obviously a painter n decorator or other times I would say, no I'm just a thieve looking for an open window 😂😂😂  they never knew what to say to that one, but their faces were funny as

"No, I'm the world's worst cat burglar" was always my response.

[The Jester of Wibbly]

Is that smoke coming from your brush?

[nathankaye]

Not a question from customers but more of a silly question /point of view apparently from other shiners

What do you mean, you charge a first clean higher charge!?
 

[John Mart]

Not a question from customers but more of a silly question /point of view apparently from other shiners

What do you mean, you charge a first clean higher charge!?
 

Ah well in that case "Can you work in the rain?"

[dazmond]

"Would you like me to unlock the side gate?"

-

"Could you give me a quote to clean the conservatory?"
"Do you mean the roof?"
"No the windows"
"I clean those each time I visit!"
"Oh!"
(That one is slightly worrying  )

-

Me cleaning in the street and a walk up comes along...
"How much to clean mine?"
"What kind of property do you have?"
"Exactly the same as this (pointing to the house I am cleaning, 3 bed semi)...how much is this"?
"I'll come over and give you a quote"
When I get there, the property is...a bungalow!

-

"Could you do my neighbours?"
"I told her you'd knock, she's 92, so may take a while to answer the door, I know they haven't been cleaned in 6 years, since her husband died, but I told her the price you charge me and she is happy with that" !!!

-

Phone rings...
"Is that the window cleaner, can you give me a quote?"
Me: "Can I call you back in 10mins, i'm just up a ladder at the moment"
"No problem, I don't want you falling off your ladder!"
(i'm not really up a ladder, but I can't be arsed to walk back to the van to get my pad.)
So I call them back and pop round to give them a quote.
During the conversation, I mention that I use the wfp system, because it's safer and "I don't use ladders anymore!" 

if a potential customer phones you up whilst your working then get them to text you their name and address....saves going to the van for a pen and paper.thats what i do.if their serious they will......

[robbo333]

Nice idea Daz, but I do like to talk to them, before going round to quote, just to get an idea if they are going to be a waste of space, or not.

[Stoots]

Nice idea Daz, but I do like to talk to them, before going round to quote, just to get an idea if they are going to be a waste of space, or not.

I always take a description of the property and give them a ballpark figure  over the phone.

Only if we are on the same page price wise would i go round to confirm exact price.

[DM.]

"What job do you do over winter?"

from a customer I've cleaned for over 10 years... who always gave me a Christmas box...

Don't know if its a stupid question, or a stupid customer..