My understanding is that they have been under new management for a while an worked hard to improve service. I nearly went with them for three van systems but opted for Pure Freedom in the end.
I suspect its the same squad as they're still up to their old tricks of selling poles on reach length instead of actual length, they are a bunch of idiots who never learn from past mistakes.
I looked and the sheet said 5 sections and a closed length of 4.96 feet. It’gonna be 25 foot with a brush on the end I would think.
Does the closed length also include brush head? If so the brush head can't be multipled by 5 only the pole sections minus overlap. So maybe it's a 25ft reach when held.
Look at the spec sheet, it says reach length, anybody who's ever bought a Brodex pole will have been caught out by this,
the hydra alloy 25ft was actually around 22ft in true length.