Little tip too to avoid teething probs. Make sure your phones location it turned on. It needs it.
Also practice with your own card to see how it works. Just take £1.00 test transactions and do it outside of your WiFi.
When I use my machine I aways grab it from van and turn it on straight away and turn on the mobile app. It will save time connecting when with the customer.
cheers paul...i dont use wi fi just my monthly mobile data allowance(which is 5gb which i never use up!)....ive downloaded the app now to my phone.
so on the app do you fill in customers address in the description section, then the amount and press CHARGE and it connects to the reader? THEN the customer swipes the reader/OR inserts card and PIN and thats it?
i always have my bluetooth turned on on my phone anyway as i have it in both my car and van and phone location......
Hi Daz
Switch on reader. Then turn on app on phone. Enter amount being charged on the app and then on the connect button. The card reader will then show on screen to either tap card on screen or insert into slot for chip and pin. Then payment shows accepted on the screen. Go back to phone and it to will also say payment successful. It will then allow you to enter email or phone number from either manually or from phones address book to send receipt.
I always hand over the terminal for customer to hold and keep my phone screen visible to her. All info will be shown on terminal screen anyway so does not matter too much.
It can sometimes take a short while after you enter the amount to connect to phone. So just use the time to expain what the machine is doing. If you turn on the machine early the connection process is fast.
Sum up will email you full instructions anyway so just follow it and have a play