[Shrek]

Went to quote a house in June, told her it’s £30 once every 2 months and she’s just got back to me this morning-

Hi Shrek ,we have had some quotes for the windows, would you be able to do them for £25 every 2 months? Someone else quoted this but we would rather have you as a local business? Many thanks, D.

I’m not budging on price but what’s a nice way of saying it?
It’s the 1st time someone’s tried to negotiate in about 5 years!
Cheers 👍

[Phil J]

Hey Shrek,
Just tell her, "thanks for the offer, but that's the best I can do!".
Ball back in her court, don't worry if you don't get the job. If that's your price, that's your price. End of story.

[Shrek]

Hey Shrek,
Just tell her, "thanks for the offer, but that's the best I can do!".
Ball back in her court, don't worry if you don't get the job. If that's your price, that's your price. End of story.

Cheers pal , I wasn’t to sure whether to keep it short and sweet or not 👍

[Go]

If you accept, you’ll only regret turning up every other month. Or rush it.

[Shrek]

If you accept, you’ll only regret turning up every other month. Or rush it.

I’m defo not agreeing, just wasn’t to sure how to respond

[Slacky]

Ask Nathan to scribe something out for you.

It’ll be interesting, even if you don’t send it m

[Shrek]

Ask Nathan to scribe something out for you.

It’ll be interesting, even if you don’t send it m

😂

[M & C Window Cleaning]

I'm with Phil J on the way to reply

Had a guy try to negotiate me down this week.
Quoted him for 4 weekly, he accepted then tried to switch to 8 weekly.
Didn't like it when I ammended the price and tried to bat me down. When I refused he declined to have them done any more.
However, his neighbour was listening over the fence and when I left his property the neighbour engaged my services on a 4 weekly basis.
I was glad I didn't give in otherwise I may have had two underpriced jobs.

[nathankaye]

Haha, matt you should be a stand up comedian 😂
Arh, but I suppose u need to actually be funny.

My response would be to the point.

Thank you, however £30 is my best price. However I can offer £25 but this would be for once a month.

[Simon Trapani]

I disagree Nathan.

I agree with the others. The price is the price. That’s the best you can do Shrek for the reasons others have said. And you’ll always be on the back foot if not.

[nathankaye]

I disagree Nathan.

I agree with the others. The price is the price. That’s the best you can do Shrek for the reasons others have said. And you’ll always be on the back foot if not.

I've not changed the price. Shrek said £30 for 8wkly cleans and I've agreed with this.  But simply said for 25 it would be once a month instead, which highlights the great price of thirty as I would be very surprised if they accepted the more expensive price of £25 per month.

[Stoots]

Nathan has this one right.

"Hi, I'm afraid £30 is the best price I can offer for a 2 monthly clean. I could however do them monthly for £25 if this helps?"

Many thanks for your enquiry
Shrek

[John Mart]

Nathan has this one right.

"Hi, I'm afraid £30 is the best price I can offer for a 2 monthly clean. I could however do them monthly for £25 if this helps?"

Many thanks for your enquiry
Shrek

I like the ones who ask for a 4 weekly price then say great, can we set it up 8 weekly please. 

[Stoots]

Nathan has this one right.

"Hi, I'm afraid £30 is the best price I can offer for a 2 monthly clean. I could however do them monthly for £25 if this helps?"

Many thanks for your enquiry
Shrek

I like the ones who ask for a 4 weekly price then say great, can we set it up 8 weekly please. 

I agree

But wait a minute, I thought you only did 8 weekly?

Or is the name misleading ?

[John Mart]

Nathan has this one right.

"Hi, I'm afraid £30 is the best price I can offer for a 2 monthly clean. I could however do them monthly for £25 if this helps?"

Many thanks for your enquiry
Shrek

I like the ones who ask for a 4 weekly price then say great, can we set it up 8 weekly please. 

I agree

But wait a minute, I thought you only did 8 weekly?

Or is the name misleading ?

90%. If I could get people to pay decent prices for 4 weekly I would.

[Simon Trapani]

Fair enough.

Looks like my bad. We offer 6 & 12 weekly but don't charge more for the 12 weekly like most of you guys. Apart from the odd few I don't find they take any longer, certainly not the glass anyway. Frames & sills near trees etc I find take longer but we normally price by how long it takes on residential anyway. I would normally address it at the next price increase. Think I do need to sort out a simpler pricing structure though.

[Walter Mitty]

There are various ways around this.

(1)  When you quote, charge more for the first clean - but don't tell them.  If it's accepted you have a well-priced job.  If they try to knock it down, agree but say you do need to charge the amount you quoted for the first clean as it takes longer.

or

(2)  Decline then politely explain that if you worked at their suggested price you would need to work too fast to give a quality job.  Also, that after a while you would find working for their price irritating and you prefer to be happy in your work.

or

(3)  Before walking away explain to them that when someone haggles the price, it makes it difficult for you to increase the price in the future.  Therefore, you would prefer to avoid such a situation by not proceeding.

I've done variations of all three.  Keep it polite and professional.  You might not gain a customer, but you've kept your dignity and maybe even helped someone to review their attitude towards tradespeople.

[Go]

Not sure I’d class window cleaners as tradespeople. It’s unskilled labour innit.

[Stoots]

Fair enough.

Looks like my bad. We offer 6 & 12 weekly but don't charge more for the 12 weekly like most of you guys. Apart from the odd few I don't find they take any longer, certainly not the glass anyway. Frames & sills near trees etc I find take longer but we normally price by how long it takes on residential anyway. I would normally address it at the next price increase. Think I do need to sort out a simpler pricing structure though.

I dont find they take much longer generally (some do) but i always offer the 8 weekly at more, sometimes its only a few quid or a fiver but its a bit more money for hardly any more work.

i have 75% 4 weekly, 25%8 weekly, but i would prefer more 8 weeklys, will have to push it a bit more.

[andyM]

Not sure I’d class window cleaners as tradespeople. It’s unskilled labour innit.

True.
I consider myself a Serf.