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G Griffin

  • Posts: 40745
Re: Wow, no loyalty!
« Reply #40 on: July 05, 2018, 10:16:48 pm »
Maybe Nathan's behind (ooh err) because he works in the rain and it hasn't rained for a while.
 
And Nate, don't get stroppy when the window cleaning God's disagree with you. It's how a forum works. 
Now I think your pride was dented a little and you wanted some reassurance. You don't get it and you don't like it.
Just accept that you slipped up and get on with it.

Your probably right. Its been a hellish month n I'm ready for a break. Good job I'm away this wknd n the wife's banned me from taking the phone so I get no work related calls which mostly happen when I'm on a break.

Thanks for the feedback chaps, apologies for the dummy throwing.
See it's good to have a paddy on here at times.
Enjoy your weekend and leave the phone at home  :).
⭐⭐⭐⭐⭐⭐

windowswashed

  • Posts: 2580
Re: Wow, no loyalty!
« Reply #41 on: July 05, 2018, 11:09:57 pm »
Just prioritise your best work, run of mill and dross and do them in that order, when you can't keep up, lose some. No point working towards an early grave. You lose some (ideally the dross) and gain some (ideally better priced, easier access). Learn as we go and customers rarely give the real excuses so read between the lines

Go

Re: Wow, no loyalty!
« Reply #42 on: July 05, 2018, 11:49:11 pm »
It’s just numbers, smile and moob on.

Phil J

  • Posts: 639
Re: Wow, no loyalty!
« Reply #43 on: July 06, 2018, 06:36:24 am »
Nathan,
Just think, if you stopped making videos and just cracked on with your work, you'd never be behind and she'd still be your customer!

Missing Link

  • Posts: 44817
Re: Wow, no loyalty!
« Reply #44 on: July 06, 2018, 06:56:46 am »
The most talked about topic on here and all of the FB groups is so called professional cleaners unable to deal with customers rejecting them; over a £10 account.

I mean, seriously?

I've had a local window cleaner phone me and ask "Have you picked up any new accounts?" because he'd lost one to somebody and was annoyed.  He always gets annoyed when he loses accounts.

And he's like an auld guy, who smokes heavily, who couldn't fight his way out of a paper bag, so I'm not sure what he was after.

I gave him some sound advice, like "Hahahaha", and "chillax". ;D

(It wasn't me either.  ;D)
Pronouns She/Her/Madam/Ma'am

andyM

  • Posts: 6100
Re: Wow, no loyalty!
« Reply #45 on: July 06, 2018, 07:05:19 am »
It’s just numbers, smile and moob on.


One of the Plebs

colin bird

  • Posts: 1191
Re: Wow, no loyalty!
« Reply #46 on: July 06, 2018, 07:42:36 am »
When I get a text  sacking me ,I  don't bother replying,I just delete them from my round and carry on what I was doing,it used to bother me but after ten years cleaning windows I'm now bullet proof

dazmond

  • Posts: 23981
Re: Wow, no loyalty!
« Reply #47 on: July 06, 2018, 08:44:02 am »
i try and stay reliable and doing a good job for a fair price but i still get dumped occasionally....sometimes it could be the price/cutting back on costs or found someone cheaper....who knows....im just second guessing most of the time......best thing to do is what colin says.......suspend them from your round and move on to your next job and dont give it a second thought......
price higher/work harder!

Re: Wow, no loyalty!
« Reply #48 on: July 06, 2018, 08:53:58 am »
Just prioritise your best work, run of mill and dross and do them in that order, when you can't keep up, lose some. No point working towards an early grave. You lose some (ideally the dross) and gain some (ideally better priced, easier access). Learn as we go and customers rarely give the real excuses so read between the lines
Sounds to me like that's what he did - prioritise . It was one of his dross jobs he couldn't be bothered with else he'd have done it. Not sure why he's moaning tbh , he's just picked up £60 worth of work to replace a £15 account.

Smudger

  • Posts: 13438
Re: Wow, no loyalty!
« Reply #49 on: July 06, 2018, 08:57:21 am »
Just prioritise your best work, run of mill and dross and do them in that order, when you can't keep up, lose some. No point working towards an early grave. You lose some (ideally the dross) and gain some (ideally better priced, easier access). Learn as we go and customers rarely give the real excuses so read between the lines
Sounds to me like that's what he did - prioritise . It was one of his dross jobs he couldn't be bothered with else he'd have done it. Not sure why he's moaning tbh , he's just picked up £60 worth of work to replace a £15 account.

Im sure he did 👍
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

NWH

  • Posts: 16952
Re: Wow, no loyalty!
« Reply #50 on: July 06, 2018, 01:34:16 pm »
I can’t think of anything more boring than cleaning windows on a round basis,I pick what work I want to do within reason no wonder some of you boys get fed up with the old job. Round and round and round the same old jobs on a monthly cycle no thanks very much I’ll stick my 6 weekly 2-3 monthly work ok it’s the same but at least it’s varied,shotgun noose tree come to mind.

Smudger

  • Posts: 13438
Re: Wow, no loyalty!
« Reply #51 on: July 06, 2018, 02:38:32 pm »
I can’t think of anything more boring than cleaning windows on a round basis,I pick what work I want to do within reason no wonder some of you boys get fed up with the old job. Round and round and round the same old jobs on a monthly cycle no thanks very much I’ll stick my 6 weekly 2-3 monthly work ok it’s the same but at least it’s varied,shotgun noose tree come to mind.

Bizzare!

A round is a round

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

NWH

  • Posts: 16952
Re: Wow, no loyalty!
« Reply #52 on: July 06, 2018, 02:53:09 pm »
A round will be done by 1 of your monkeys which is the same week in week out coz it’s earning  you money and you couldn’t give a toss because you ain’t gotta clean it more like lol,I vary my work I have no set days for work unless it’s an inside and out job that will take at least half a day. To me a monthly clean would seem like a couple of weeks I have about 4/5 but they are very good payers I couldn’t imagine having a load of monthly stuff these days it would take the pleasure out of being my own boss and cherry picking work,the way I work if I get behind I can do 2 days money in 1 day by picking out jobs I need to do to make up for lost time. You’ll earn more with more work with longer breaks between cleans,50 every 8 weeks is easier to swallow than 50 a month for the homeowner.

Smudger

  • Posts: 13438
Re: Wow, no loyalty!
« Reply #53 on: July 06, 2018, 04:14:54 pm »
How little you really know,

My 6 guys ( and it’s very disrespectful to refer to them as monkeys ) do a variety of works 4 and 8 wky windows but 30% is now s/f/g cleaning or various wfp cleans then we have pressure washing so the guys rarely do the same thing weekly never mind 4 weekly

As always you big yourself up about how you are the best with the best prices and everyone else are inferior because they do different types of houses - at the end of the day you kid yourself as just like the rest of us you go to work because you need it to survive
Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

GB Window Cleaning

  • Posts: 3262
Re: Wow, no loyalty!
« Reply #54 on: July 06, 2018, 04:37:16 pm »
Nathan mate, it's business, nothing personal. Do you know what i text back when i get a cancelation... "Ok" nothing more, nothing less.

NWH

  • Posts: 16952
Re: Wow, no loyalty!
« Reply #55 on: July 06, 2018, 05:07:44 pm »
I don’t kid myself Darren I as you say go to work but I don’t take crap on for the sake of it either,you would be more tempted by those terd of a jobs more than me pal you’ve got far far bigger bills if you’ve got 6 blokes to pay for. Nice to know you remember me though 😂 better to be remembered than not at all.

Smudger

  • Posts: 13438
Re: Wow, no loyalty!
« Reply #56 on: July 06, 2018, 05:15:37 pm »
Of course it’s good to be remembered 😂
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

John Mart

Re: Wow, no loyalty!
« Reply #57 on: July 06, 2018, 07:20:46 pm »
A round will be done by 1 of your monkeys which is the same week in week out coz it’s earning  you money and you couldn’t give a toss because you ain’t gotta clean it more like lol,I vary my work I have no set days for work unless it’s an inside and out job that will take at least half a day. To me a monthly clean would seem like a couple of weeks I have about 4/5 but they are very good payers I couldn’t imagine having a load of monthly stuff these days it would take the pleasure out of being my own boss and cherry picking work,the way I work if I get behind I can do 2 days money in 1 day by picking out jobs I need to do to make up for lost time. You’ll earn more with more work with longer breaks between cleans,50 every 8 weeks is easier to swallow than 50 a month for the homeowner.
I often turn down those one off jobs as we struggle to keep up with round work. There’s normally a window after taking someone on when we catch up when we do them, but I prefer not to take people on if I’m relying on one offs to keep busy. So round work is all I care about.

paul alan

  • Posts: 1683
Re: Wow, no loyalty!
« Reply #58 on: July 06, 2018, 07:20:54 pm »
A round will be done by 1 of your monkeys which is the same week in week out coz it’s earning  you money and you couldn’t give a toss because you ain’t gotta clean it more like lol,I vary my work I have no set days for work unless it’s an inside and out job that will take at least half a day. To me a monthly clean would seem like a couple of weeks I have about 4/5 but they are very good payers I couldn’t imagine having a load of monthly stuff these days it would take the pleasure out of being my own boss and cherry picking work,the way I work if I get behind I can do 2 days money in 1 day by picking out jobs I need to do to make up for lost time. You’ll earn more with more work with longer breaks between cleans,50 every 8 weeks is easier to swallow than 50 a month for the homeowner.

If I was to pick through the work I wanted to do and put off the jobs I didn't, I wouldn't end up with much work. A place for everything and everything in its place works for me, regardless it gets done.

paul alan

  • Posts: 1683
Re: Wow, no loyalty!
« Reply #59 on: July 06, 2018, 07:22:13 pm »
A round will be done by 1 of your monkeys which is the same week in week out coz it’s earning  you money and you couldn’t give a toss because you ain’t gotta clean it more like lol,I vary my work I have no set days for work unless it’s an inside and out job that will take at least half a day. To me a monthly clean would seem like a couple of weeks I have about 4/5 but they are very good payers I couldn’t imagine having a load of monthly stuff these days it would take the pleasure out of being my own boss and cherry picking work,the way I work if I get behind I can do 2 days money in 1 day by picking out jobs I need to do to make up for lost time. You’ll earn more with more work with longer breaks between cleans,50 every 8 weeks is easier to swallow than 50 a month for the homeowner.
I often turn down those one off jobs as we struggle to keep up with round work. There’s normally a window after taking someone on when we catch up when we do them, but I prefer not to take people on if I’m relying on one offs to keep busy. So round work is all I care about.

I bet there's a few "windows" after taking someone on, no pun intended!