[John Mart]

Having had a few bad experiences over the years which I found slightly humiliating, I won't take on customers with electric gates unless they let me have the code. I've rung the bell and been pretty certain they were inside, in the knowledge that I couldn't do the job unless they open up.  I've turned down two this week.

[alank]

No code no clean simples

[Shrek]

Yeah I get the code too, most understand if you explain why you need it

[nathankaye]

It's crazy, the ones with electric gates will also have cctv in most cases. Therefore I don't understand why they are not willing to give the code, especially as I let them know they have all my contact details and address on website etc if in the instance something should go wrong.
If they can't be reasonable then I can't either.

[John Mart]

Just had to say no to another that wouldn't give the code. The wife would but he wouldn't. They get quite annoyed actually. 

[Tom-01]

Sometimes I will say I can try to arrange the first clean with them in, but after that I need the gate code, if we're not trusted I don't want to be there.

[andyM]

Just put a "windows cleaned" ticket through anyway.   

[Splash & dash]

We will not take on work like this without the code  most of these gates now have the option of multiple codes so they can give you a unique number and they know when you are there as it will txt or email them we do quite a lot of properties like this

[dazmond]

No code then no windows get cleaned.

[Bungle]

Sometimes I will say I can try to arrange the first clean with them in, but after that I need the gate code, if we're not trusted I don't want to be there.

Too true Tom. I've got one (I know the code but she doesn't know I know). Has to be done on a Tuesday when the gardener is there. Last clean I could only do it on a Friday. Texted the night before and she texted back the next bloody morning saying it wasn't convenient and they were away. Strangely I saw the husband driving up the road that afternoon. £55 4 weekly job but seriously thinking of ditching it. She's deffo on her last chance even if I don't sack her off.

[Spruce]

Sometimes I will say I can try to arrange the first clean with them in, but after that I need the gate code, if we're not trusted I don't want to be there.

Too true Tom. I've got one (I know the code but she doesn't know I know). Has to be done on a Tuesday when the gardener is there. Last clean I could only do it on a Friday. Texted the night before and she texted back the next bloody morning saying it wasn't convenient and they were away. Strangely I saw the husband driving up the road that afternoon. £55 4 weekly job but seriously thinking of ditching it. She's deffo on her last chance even if I don't sack her off.

Maybe it wasn't her husband driving off. 

[Bungle]

Sometimes I will say I can try to arrange the first clean with them in, but after that I need the gate code, if we're not trusted I don't want to be there.

Too true Tom. I've got one (I know the code but she doesn't know I know). Has to be done on a Tuesday when the gardener is there. Last clean I could only do it on a Friday. Texted the night before and she texted back the next bloody morning saying it wasn't convenient and they were away. Strangely I saw the husband driving up the road that afternoon. £55 4 weekly job but seriously thinking of ditching it. She's deffo on her last chance even if I don't sack her off.

Maybe it wasn't her husband driving off. 

Good point spruce, it was the private reg number I clocked. Might have been her 16 year old son going for a razz 

[John Mart]

Sometimes I will say I can try to arrange the first clean with them in, but after that I need the gate code, if we're not trusted I don't want to be there.

Too true Tom. I've got one (I know the code but she doesn't know I know). Has to be done on a Tuesday when the gardener is there. Last clean I could only do it on a Friday. Texted the night before and she texted back the next bloody morning saying it wasn't convenient and they were away. Strangely I saw the husband driving up the road that afternoon. £55 4 weekly job but seriously thinking of ditching it. She's deffo on her last chance even if I don't sack her off.

I’ve got one like that though. Every 8th Wednesday when the housekeeper is there - in and out. Only one fail in 4 years but even then it was outsides. But it’s £225 a time so worth it. Saying that, the gates open when you drive up.