[Slacky]

A rare gem from a Facebook group.

[Tom-01]

Ha ha I love that. I will remember that one.

I looked at a job yesterday, big house gutter clear and GFS clean. Straight away she was moaning about maintenance and she would rather spend money on a sofa. House is worth just under £2mil. Quoted £540. She said oooh I've had a cheaper quote can you do cheaper. Nope we can't. I was hoping closer to £400 she says and I've got another company out to quote.

No wonder the house looks a state, tighter than a ducks butt.

[The Jester of Wibbly]

Haha yes it's funny.  But a little rude and unprofesional to a customers question though.


Lucky he did not get told to jog on 

[Dry Clean]

Haha yes it's funny.  But a little rude and unprofesional to a customers question though.


Lucky he did not get told to jog on 

Agreed but understandable, I priced a conservatory a while back £60, 2 hour job at my take it easy pace, her reply was I was expecting it to be around a tenner, hard to give a polite reply after hearing that, lol.

[The Jester of Wibbly]

Haha yes it's funny.  But a little rude and unprofesional to a customers question though.


Lucky he did not get told to jog on 

Agreed but understandable, I priced a conservatory a while back £60, 2 hour job at my take it easy pace, her reply was I was expecting it to be around a tenner, hard to give a polite reply after hearing that, lol.

Trying to get you down from £60 to £10 does deserve a sarcastic reply to be fair.

Ones that try and knock a small amount off I tend to respect but not agree to it.  I have seen posts before where people quote high with the intention of coming down a bit if asked.

[Marc Stock]

Some people view haggling as a good way to build a rapport.

[Johnny B]

If someone tried to persuade me to drastically reduce my price, or if they had been quoted a lower price, I would suggest to them to get the other guy to do it for that price, I wouldn't stand in their way.  I would say it politely and with a smile.

John

[nathankaye]

I had an enquiry and went to quote.
She said thats expensive, my last window cleaner only charged £7.
So I asked  where he was and why they enquired of a quote from me.
Haha........ They  said he came as and when he wanted and didnt do a good job and so they fired him.
I smiled and said thats the difference with me running a professional business and that of one who doesnt and thanked them for their time.
By time i walked down the path they had decided that it made sense and hired my services.

[Slacky]

Some people view haggling as a good way to build a rapport.

Building rapport doesn't pay the bills.

[dazmond]

Some people view haggling as a good way to build a rapport.

i think its insulting....no haggling...the price is the price.....personally i dont care whether i get the job or not really so they either accept the price or not.....

id only resent cleaning the job every time it comes around if i lower my price.....

[G Griffin]

Some people view haggling as a good way to build a rapport.

No, you're thinking of prompt payment, tea and biscuits.

[Walter Mitty]

Someone tried to haggle me down once on the grounds that her mother paid her window cleaner less.  Puzzled, I politely suggested that she might get a quotation from her mother's window cleaner.  The response was, "But she lives in Littlehampton," (35 miles away).
But my finest hour was many years ago before WFP was really around.  I flew around on the ladder and knocked for the money.  "That was quick," she said.  "Yes, I'm getting pretty good at this," I replied

[lal]

Some people view haggling as a good way to build a rapport.

i think its insulting....no haggling...the price is the price.....personally i dont care whether i get the job or not really so they either accept the price or not.....

id only resent cleaning the job every time it comes around if i lower my price.....

id only resent cleaning the job every time it comes around if i lower my price....
Thats right dazmond, it then becomes a Grudge Job, thats why we should always stick with the
 Price we quote.

[Stoots]

I had one today i went and quoted at £15

Hmmm, she though about it for a second...

We have a window cleaner and he charges £11, could you match that?

oh you have a window cleaner already  (what am i doing here then)

He doesnt do a very good job and turns up when he wants 

Ok, well for £15 i guarantee i will do a good job and i will turn up every 4 weeks

she thought about it again and said what about £13!

she then said her son wanted a quote too and he lives just round the corner

I said, yeh go on then! lol i would love to have said i told her it was 15 or bugger off but i didnt 

then went and picked up the son at my normal prices, lost out on a couple of quid a month but gained £300 for the year so i was happy

[nathankaye]

I had one today i went and quoted at £15

Hmmm, she though about it for a second...

We have a window cleaner and he charges £11, could you match that?

oh you have a window cleaner already  (what am i doing here then)

He doesnt do a very good job and turns up when he wants 

Ok, well for £15 i guarantee i will do a good job and i will turn up every 4 weeks

she thought about it again and said what about £13!

she then said her son wanted a quote too and he lives just round the corner

I said, yeh go on then! lol i would love to have said i told her it was 15 or bugger off but i didnt 

then went and picked up the son at my normal prices, lost out on a couple of quid a month but gained £300 for the year so i was happy

Ild be tempted to say
Yes ok, but i might skip a clean every 12 weeks

[Stoots]

Im in a building phase at the moment looking for more work so i dont mind a few quid here and there, if i was full i wouldnt haggle but rather have a job 2 quid underpriced in a street where i have a few more than not have it so yeh not bothered on this occassion.
Ive got worse price jobs on the books.

[Splash & dash]

I had one today i went and quoted at £15

Hmmm, she though about it for a second...

We have a window cleaner and he charges £11, could you match that?

oh you have a window cleaner already  (what am i doing here then)

He doesnt do a very good job and turns up when he wants 

Ok, well for £15 i guarantee i will do a good job and i will turn up every 4 weeks

she thought about it again and said what about £13!

she then said her son wanted a quote too and he lives just round the corner

I said, yeh go on then! lol i would love to have said i told her it was 15 or bugger off but i didnt 

then went and picked up the son at my normal prices, lost out on a couple of quid a month but gained £300 for the year so i was happy

Never drop your price I always walk away people like this generaly become awkward customers difficult to get money off them with all the excuses, haven’t got any cash , I’ll take a cheque then : cheque  books in the car wife’s gone shopping , waiting for a new cheque book , ok I’ll give you my bank details and you can pay on line , long silence errrrrr ok  once I get plaid I then dump and never go back

[dazmond]

I had one today i went and quoted at £15

Hmmm, she though about it for a second...

We have a window cleaner and he charges £11, could you match that?

oh you have a window cleaner already  (what am i doing here then)

He doesnt do a very good job and turns up when he wants 

Ok, well for £15 i guarantee i will do a good job and i will turn up every 4 weeks

she thought about it again and said what about £13!

she then said her son wanted a quote too and he lives just round the corner

I said, yeh go on then! lol i would love to have said i told her it was 15 or bugger off but i didnt 

then went and picked up the son at my normal prices, lost out on a couple of quid a month but gained £300 for the year so i was happy

you should of stood your ground adam....you d of got the job i reckon at £15 if you were a bit more firm.what happens when your existing customers down that road find out your doing hers cheaper then?they wont be happy thats for sure.....

[Stoots]

I had one today i went and quoted at £15



Hmmm, she though about it for a second...

We have a window cleaner and he charges £11, could you match that?

oh you have a window cleaner already  (what am i doing here then)

He doesnt do a very good job and turns up when he wants 

Ok, well for £15 i guarantee i will do a good job and i will turn up every 4 weeks

she thought about it again and said what about £13!

she then said her son wanted a quote too and he lives just round the corner

I said, yeh go on then! lol i would love to have said i told her it was 15 or bugger off but i didnt 

then went and picked up the son at my normal prices, lost out on a couple of quid a month but gained £300 for the year so i was happy

you should of stood your ground adam....you d of got the job i reckon at £15 if you were a bit more firm.what happens when your existing customers down that road find out your doing hers cheaper then?they wont be happy thats for sure.....

Probably but was happy with 13 anyway. Prices will come later, right now I need more work.

Doubt they will know each other, it's a long street and they are not next to each other.

Very rare I have more than a couple on a street so I never get that problem of talking neighbours.

[Slacky]

then went and picked up the son at my normal prices, lost out on a couple of quid a month but gained £300 for the year so i was happy

That sound great but the reality is you've given them an 8% cut in price.

I wouldn't take an 8% cut in wages for any one.