[Oliver James]

[/size]Definition of a Super-Round


In the 1970s a "Super-Bike" was defined as high performance motorcycle with an engine larger than 500cc.

Here is my definition of a “Super-Round”.

1.   The business running the super-round has at least 30 reviews on their google business page and the average rating is above 4 stars.

2.   All the customers on the round have personalities that make them a pleasure to do business with.

3.   The round has great cashflow; with at least 90% of the customers paying by direct debit; and there are no cash or cheque payers. All customers that pay by BACS pay within 48 hours.

4.   NTD’s (Not Today) are rare.

5.   Most of the homes the round have clear, open air access via a garden gate.

6.   The Average Transaction Value is over £30.

7.   The net profit on every job is at least 30%. By net profit I mean earnings/operational profit before tax. Just to be clear; I’m not talking about what you earn. I’m talking about what your NET PROFIT MARGIN is before you’ve paid taxes on profit; and AFTER “owners drawings” (which include National Insurance and your personal tax bill).

EG: The business turns over 100k per year. Your “owners drawings” and all expenses including wages are 70k; so the net profit before tax (earnings before tax) is 30k; giving you a net profit margin of 30% (before taxation on the profit).

8.   The travel time between jobs is less than two minutes.

To summarise: A “Super-Round” has 30 reviews with an average rating of over 4 stars. 30% net profit, £30 average transaction value. 90% pay by Go Cardless. Most have clear access.

Just so you know; I don't own a super-round - Yet.

[Walter Mitty]

And the owner gets changed in a telephone box.

[Stoots]

I think the profit margin depends on the size of the company.

If turning over 70k with no vat and minimal expense with yourself cleaning glass 30k pre tax profit is terrible.

If you turn over 1m it's probably very good.

Most of the other stuff I agree with.

Reviews, not so much, I mean if you have somewhere where people can leave them then yes they will help your business but not having them doesn't make it any less great a round.

1. Good payers
2. No skippers
3. Good access and parking
4. Pleasant people
5. Great prices

[Shrek]

£30 a pop? Try having a £10 front only round like mick kent- that’s what you call a super round

[Missing Link]

2.   All the customers on the round have personalities that make them a pleasure to do business with.

I like the ones that don't talk, where they don't even acknowledge me, and just stick the payment in my bank.

[dazmond]

i dont think you ll ever be happy if you think you ll have a round like that because itll never happen....

ive got a mega round because its mine and not anyone elses...its not perfect but its a good earner for the hours i work....

plus most customers are good as gold and dont give me grief,cashflow (whether its BACS,cheque,cash or standing order) is good,i have a few access issues on some jobs but not enough to trouble me....thats it...

[Marc Stock]

It suprises me how many people on here do not read properly, or do not understand what they read.

To have 30% after tax profit left in the business bank account from 1 years trading , after your drawings, after your expenses is VERY GOOD.

In my case, my year profits are going to be around £6.2k for the COMPANY PROFITS, after taking my wages &  employee expenses.

[Arnold Palmer]

2.   All the customers on the round have personalities that make them a pleasure to do business with.

I like the ones that don't talk, where they don't even acknowledge me, and just stick the payment in my bank.

The best customers are the ones that are out. The ones I've never met or had to speak to on the phone, reply to emails or message on Facebook.

My customer service is second to nobody's; I pride myself on it. It's much better if it's not needed though.

[Michael Peterson]

I have no customer service at all , all calls are automated , i will email or text a reply , I only want to know if you cancelling or are a new customer anything else is a waste of my time I will email or text a reply , never really have a complaint and the customers that like to talk went a long long time ago , payment in full before the next clean and all online , sounds risky but we get bigger every month . Also no ladders no walk through sand no gate climbs ever

[Slacky]

This is a typical customer on a super round.

[Shrek]

This is a typical customer on a super round.

My round is full of babes like this

[robbo333]

Bugger!
I knew I shouldn't have moved to Bournemouth 

[Smudger]

Bugger!
I knew I shouldn't have moved to Bournemouth 

Likewise

[james peters]

A super round is a mix of all types of properties. price per customer isnt an issue.
A round that is hastle free.  a round that has no outstanding money at the end of the week . A mixture of cash cheques and bacs!
my highest hourly rate is on terraces and fronts only ( this includes collecting as i work) . all at home and pay for each other .
A round that doesnt get hindered by the occasional not this time!

cash is king!

[AuRavelling79]

[/size]Definition of a Super-Round


In the 1970s a "Super-Bike" was defined as high performance motorcycle with an engine larger than 500cc.

Here is my definition of a “Super-Round”.

1.   The business running the super-round has at least 30 reviews on their google business page and the average rating is above 4 stars.

2.   All the customers on the round have personalities that make them a pleasure to do business with.

3.   The round has great cashflow; with at least 90% of the customers paying by direct debit; and there are no cash or cheque payers. All customers that pay by BACS pay within 48 hours.

4.   NTD’s (Not Today) are rare.

5.   Most of the homes the round have clear, open air access via a garden gate.

6.   The Average Transaction Value is over £30.

7.   The net profit on every job is at least 30%. By net profit I mean earnings/operational profit before tax. Just to be clear; I’m not talking about what you earn. I’m talking about what your NET PROFIT MARGIN is before you’ve paid taxes on profit; and AFTER “owners drawings” (which include National Insurance and your personal tax bill).

EG: The business turns over 100k per year. Your “owners drawings” and all expenses including wages are 70k; so the net profit before tax (earnings before tax) is 30k; giving you a net profit margin of 30% (before taxation on the profit).

8.   The travel time between jobs is less than two minutes.

To summarise: A “Super-Round” has 30 reviews with an average rating of over 4 stars. 30% net profit, £30 average transaction value. 90% pay by Go Cardless. Most have clear access.

Just so you know; I don't own a super-round - Yet.

9. Owner rides to work on a unicorn.

[dazmond]

i think this thread should be renamed the "fantasy" round because thats all itll ever be...!!

[Plankton]

Bugger!
I knew I shouldn't have moved to Bournemouth 

She's got a good grip on that shaft though.... Get yer teeth oot!

[Stoots]

I have no customer service at all , all calls are automated , i will email or text a reply , I only want to know if you cancelling or are a new customer anything else is a waste of my time I will email or text a reply , never really have a complaint and the customers that like to talk went a long long time ago , payment in full before the next clean and all online , sounds risky but we get bigger every month . Also no ladders no walk through sand no gate climbs ever

That's how I like it, I'm not into being personal. It's a business transaction, tell me if you want to cancel otherwise leave your gate unlocked and stick the money in the bank and if you can be at work when I call as there's nothing worse than a customer who is in.

[Cookie]

I have no customer service at all , all calls are automated , i will email or text a reply , I only want to know if you cancelling or are a new customer anything else is a waste of my time I will email or text a reply , never really have a complaint and the customers that like to talk went a long long time ago , payment in full before the next clean and all online , sounds risky but we get bigger every month . Also no ladders no walk through sand no gate climbs ever

That's how I like it, I'm not into being personal. It's a business transaction, tell me if you want to cancel otherwise leave your gate unlocked and stick the money in the bank and if you can be at work when I call as there's nothing worse than a customer who is in.

I prefer the opposite. The best part of the job for me is having a bit of banter with the customers. I don't think I could hack life as as a window cleaner without the odd cuppa & a natter. If it means I earn less so be it! (I do quite well in Christmas tips though!)

Just goes to show that one persons "Super round" is different to the next persons.

[Stoots]

I have no customer service at all , all calls are automated , i will email or text a reply , I only want to know if you cancelling or are a new customer anything else is a waste of my time I will email or text a reply , never really have a complaint and the customers that like to talk went a long long time ago , payment in full before the next clean and all online , sounds risky but we get bigger every month . Also no ladders no walk through sand no gate climbs ever

That's how I like it, I'm not into being personal. It's a business transaction, tell me if you want to cancel otherwise leave your gate unlocked and stick the money in the bank and if you can be at work when I call as there's nothing worse than a customer who is in.

I prefer the opposite. The best part of the job for me is having a bit of banter with the customers. I don't think I could hack life as as a window cleaner without the odd cuppa & a natter. If it means I earn less so be it! (I do quite well in Christmas tips though!)

Just goes to show that one persons "Super round" is different to the next persons.

Fair enough, what I enjoy is seeing how fast I can get through the work and watching the ££ pile up. I also enjoy working way in peace with my own thoughts.

Don't get me wrong I say hello, smile and thankyou and I will say how are you but I'm not very good at making conversation anyway so I tend to avoid it.