[dazmond]

Wealthy or not there's nothing wrong with negotiating on price so no need for roll eyes or anger faces.
You get tightwads in all walks of life but in my opinion when it comes to wealthy people at times its more about not being taken for a rich dummy than saving a few pennies.

If your price is fair and if she actually wants a regular shiner and not a cheap one off then once she realises this theres no reason why she wont be a good customer.

i think my price is fair but obviously she doesnt because of her cheap window cleaner at her last(larger)house.he was also wfp but charging £25....

[dazmond]

I refuse to get ladders off for new customers on maintenance cleans now. They can either chose for me to miss a window or just get another window cleaner who's willing to do it!

WHY? if its safe to do so and the price is good for the job.......its a flat roof(not a sloping roof with dodgy tiles!)

It means I have to remove ladders from the garage & secure on the van in the morning before I start out. Once on the job I have to remove & re-secure ladders on van. At the end of the day I have to remove ladders from van & return to garage - It's just not worth the hassle for a couple of windows IMO, it slows me down & also it gives me an excuse turn down the little extra jobs that the "can you just brigade..." tend to ask. My response being I haven't got the ladders today.

I have a couple of regular jobs where I do use a ladder to go on flat roofs but these were very early customers that I took on & one of them even puts his ladder up when I'm due to call so it makes it nice & easy for me...

Also I'm lucky enough to have a full round now so I can pick & choose who I take on.

i just have my ladders on my van all the time(even though i only use them a few times a week)sod taking them on and off all the time.leave them on....

[dazmond]

Today I got round to the clean from my post the other week dazmond - the one where she wanted to negotiate the price on her new bigger house, I stuck to my price and she paid it today.. seemed happy enough, I like you was expecting a cancellation but I got a good vibe from her today.

Fingers crossed for us all that they understand if you want a good company then you’ve got to pay for it

stick with your prices mate...as long as your not OTT expensive you ll be better off in the long run....

[robbo333]

I quoted a very posh house and the owner tried to knock me down a few quid.
He seemed like a nice guy, and did it very politely, so I agreed (very unusual for me).
When he came to pay me, he gave me the full amount, which I said was wrong because he had knocked me down a few quid.
He said he just likes bargaining for stuff, but paid me the full whack.
I was very confused! 

[Johnny B]

If I get a haggler, I just say that my price is what it is, and just add something along the lines of 'I won't put you under any pressure, so I'll leave it with you to think about what you would like to do'.

Most agree to my original price.

John

[Missing Link]

I was asked to quote for a council property.  I turned up; a fairly big place; I counted 130 windows (or units of windows which is my own personal measurement).

It's fairly easy access, local to me, so I wanted the job, but being council I didn't expect them to want to pay much.

So I said £250 every-three-months and the manager said 'Yes, when can you start?'

I've got to supply R&M statement, plus insurance (which isn't a problem), but I walked away thinking I wish I'd charged £300.00.

[Splash & dash]

I was asked to quote for a council property.  I turned up; a fairly big place; I counted 130 windows (or units of windows which is my own personal measurement).

It's fairly easy access, local to me, so I wanted the job, but being council I didn't expect them to want to pay much.

So I said £250 every-three-months and the manager said 'Yes, when can you start?'

I've got to supply R&M statement, plus insurance (which isn't a problem), but I walked away thinking I wish I'd charged £300.00.

That’s very unusual as all local authorities work is supposed to go to tender they arnt allowed to just get someone in to do work like that : we put prices in for several jobs didn’t get any of them , I got talking to one of the guys who worked for the company that got the job when he told me what they were charging to do a very large council office block I laughed I have private houses that pay more , don’t bother Evan tendering for this type of work any more but each year they still ask me to quote for the town hall: bus shelters  etc havent replied for the last 5 years you would have thought they would have got the message buy now 😂😂😂😂😂😂

[Missing Link]

That’s very unusual as all local authorities work is supposed to go to tender they arnt allowed to just get someone in to do work like that : we put prices in for several jobs didn’t get any of them , I got talking to one of the guys who worked for the company that got the job when he told me what they were charging to do a very large council office block I laughed I have private houses that pay more , don’t bother Evan tendering for this type of work any more but each year they still ask me to quote for the town hall: bus shelters  etc havent replied for the last 5 years you would have thought they would have got the message buy now 😂😂😂😂😂😂

It surprised me too.  Seems gen though.  The manager even wanted out bank details - prior to the first clean - to put us 'on the system' so the first payment would be quicker.

It's a care home; I don't know if that makes any difference. 

External only.

[deeege]

I once had the opposite. I gave my price for a block of sheltered housing units, £120, local and an easy couple of hours.

 I was told that it’s a not for profit organisation and that each resident had a set amount set aside for window cleaning each month so if I wanted the job it had to be £230 per month.  This was 5 years ago now and it’s still my best hourly rate job that I have.

[Michael Peterson]

I would have said , “£25 ?” No problem at all ma’am , which are the windows you would like me to miss ?”

[Missing Link]

I once had the opposite. I gave my price for a block of sheltered housing units, £120, local and an easy couple of hours.

 I was told that it’s a not for profit organisation and that each resident had a set amount set aside for window cleaning each month so if I wanted the job it had to be £230 per month.  This was 5 years ago now and it’s still my best hourly rate job that I have.

I do a Hannover Court property a little like that.  I'm asked to increase my price each year and a couple of times when I've turned up to clean, and there's work going on, the manager tells me to give them a miss, but still pays me.