So for those of you on here who text customers prior to cleaning for either gate/access issues or for customers who like to know so they can leave money out or put dog in etc.. i need some inspiration for changing my wording on all texts.
This also applys heavily to payment reminder texts. Mine and really rubbish so i need to up my game.
Nathan a few of yours i seen looked pretty good can you post your template texts on here please?
Just after some ideas seeing what you guys send out to custards.
**dont waste my time posting - ohhh we dont notify any of our customers prior to cleaning!** This is for those who DO contact customers prior to cleaning or who send payment reminders and how often they do
Cheeeeeeers
All my customers are stored in my phone with customer numbers 001, 002 ,003 you get the gist
001 Karen Flower 15 Freewaters close
002 Bob 17 Common Rise
003 Rodders 12 somewhere
'Cos everyone has a customer number when it comes to texting the next days work all I have to do is write down say ten customer numbers and forward a text to those ten customer numbers.
Hi, Cap'n Sparkle w-c will be calling tomorrow to clean your windows, many thanks, Glenn
Late payment via the tinternet
Afternoon Jane, if you get a chance could you process a payment for your last window clean - Friday 19.01.2018 thanks in advance, Glenn.
Hi, Cap'n Sparkle w-c will be calling tomorrow to clean your windows, many thanks, Glenn - as this is your first clean *Alison* would you please make sure that all windows are sealed tight shut as I want to give everything a really good scrub.
I don't bother with the gate thing on texts, if they have a gate they know that (It is after all their house) and I have a gate ladder