[Dane]

Why do people try bartering when you give a price - knowing she lives in a bigger house

[andyM]

I usually offer them a longer frequency between cleans at a price that I'm happy with in those situations.

[paul alan]

there's the price, take it or leave it.

[Dane]

I know what you mean about a longer frequency Andy but I charge that for a 4 week clean - it’s a bit more for a 8 weekly which I get the feeling won’t go down well so I won’t even suggest that 😂😂

[Marc Stock]

How much bigger is the new house compaired to the older house?

[Dane]

Quite a lot! To describe it best their previously property probably had 10 windows in total as a detached house.. this new property is a bigger detached property with 10 windows of the same size at the front alone, plus the backs, sky lights and a glass porch above the back door... add the time to set up by dragging my hose around to the far front window (when parked in the rear court yard) then I don’t think it’s unreaosnable at all... an hours work.

She knows there bad by agreeing to the initial clean price too as I’m guessing the previous owner didn’t get them cleaned

[Marc Stock]

Quite a lot! To describe it best their previously property probably had 10 windows in total as a detached house.. this new property is a bigger detached property with 10 windows of the same size at the front alone, plus the backs, sky lights and a glass porch above the back door... add the time to set up by dragging my hose around to the far front window (when parked in the rear court yard) then I don’t think it’s unreaosnable at all... an hours work.

She knows there bad by agreeing to the initial clean price too as I’m guessing the previous owner didn’t get them cleaned

So it sounds like her new house is over double the size of her last house.

Tell her that. If shes got the money for a bigger house, she will have to suck it up.

You don't go and trade in your ford focus, for a v8 Merc and complain to the manufacturer that the fuel efficiency is less than half as good as the ford, expecting a discount on the purchase price do you?

Id dump her tbh.

[robbo333]

I'm with Marc, I reckon she'll have the first clean done and that will be it.

[Dane]

Totally agree Marc, which is why I’ve stood my ground... I won’t gain if I don’t charge accordingly...

I have visions of that too robbo, I haven’t had a response anyway

[dazmond]

Quite a lot! To describe it best their previously property probably had 10 windows in total as a detached house.. this new property is a bigger detached property with 10 windows of the same size at the front alone, plus the backs, sky lights and a glass porch above the back door... add the time to set up by dragging my hose around to the far front window (when parked in the rear court yard) then I don’t think it’s unreaosnable at all... an hours work.

She knows there bad by agreeing to the initial clean price too as I’m guessing the previous owner didn’t get them cleaned

if it takes an hour to clean at £25 on maintenance cleans i wouldnt even take the job on.its a far too low hourly rate for me.its got to be at least £40-£45 an hour.

[Marc Stock]

Sounds your quite pally with her aswell.

In business,.if you have friends that are customers it always ends in tears.

I have had many friends and acquaintances ask me to do work for them. I stay away from exposing those relationships to a business situation.

I had one particular acquaintance ask me to wash his cladding. He didnt pay me for 2 months and i had to get quite aggressive with my collection activities. After he paid we didnt speak for nearly a year. Fortunately we are on speaking terms again but it had ruined our friendship

[Small but perfectley formed]

Tell her you can reduce price which Windows should you miss

[Dane]

I used to do some coaching part time with york city in the community, her son attended a session a few years ago which is how I met the Dad and then by chance I ended up doing their windows after a phone call from him via my website - he didn’t realise I was a window cleaner during the day.. I now coach my sons team and they played against each other on Sunday - I haven’t actually met her before as they pay online and she works through the day, think she’s just asked the husband for my number when moving house and then presuming she’s just seen my van in the car park 😂😂 which is why she didn’t talk to me as she personally won’t have actually known who I was - no love lost because of this

[Splash & dash]

I would explain why it’s that price it’s up to her then take it or leave it

[lee_dewing]

.

In business,.if you have friends that are customers it always ends in tears.

Yep: Don't work for friends or neighbours 😡

[dazmond]

dane are you a newbie? as your pricing too low IMO(or your a slow wfpoler)are you happy with £25 for an hours work?

[Walter Mitty]

The only friends I do the occasional clean for, I don't charge.
But I do get invited around for a meal once in a while.
I prefer it that way, and I'm only referring to a couple of houses maybe twice a year.

[Dane]

I wouldn’t say a newbie dazmond but I know what you’re saying when it comes to reading posts on here about what people charge / earn. Happy with £25 an hour?  guess we’d all like to earn more - I work out my prices on what I feel I could live off, expenses blah blah, what others are charging. Does make me wonder how people get work in the area (if they actually do) by charging more, I also wouldn’t budge and charge a penny less. It works for me mate

[dazmond]

I wouldn’t say a newbie dazmond but I know what you’re saying when it comes to reading posts on here about what people charge / earn. Happy with £25 an hour?  guess we’d all like to earn more - I work out my prices on what I feel I could live off, expenses blah blah, what others are charging. Does make me wonder how people get work in the area (if they actually do) by charging more, I also wouldn’t budge and charge a penny less. It works for me mate

ive been to York a few times mate with my missus for the weekend,great part of the country...its a very affluent area...

i consistently have to hit £40+ an hour when im actually cleaning or i dont take the work on.its not worth it to me.i also only work "on the glass" 25-30 hours a week.id never hit 40k+ a year if i took on lower paying jobs....

each to their own but i think your probably undercharging Dane........York is a very expensive place to live too....

[Dane]

I appreciate the advice and aren’t afraid to say I’m still learning (like us all).... i’ll Certainly take it on board and look at how I price in the future.

Appreciated for taking the time out 👍🏿