I’ve been thinking what you’ve said as it seems like a solid basis for moving forward a place many would like to be at and also many wouldn’t
I’ve gleaned some thoughts from those running lager business and you may already do this I’ve tried and does makes life easier
Some thoughts I’ve implemnated are Go cardless no invoices left with clients, all emailed at end day, why- as staff don’t see the prices they don’t think grass is greener, but pay well they have a work sheet, all customers are encouraged to not attempt payment on day by cheques Cash NOT accepted as we prefer this NOT kept in unlocked vans
Also question what proportion of the work do you personally clean?
Given that your doing all other aspects as well, no wonder your working all hours
I would try to push forward to the point where you earnings are the same now, but not cleaning windows, just running behind the scene, keeping vans , equipment, round organising as your priority and targeting more customer base
Also that’s a lager proportion of VAT are you standard rate or flat rate as flat rate may safe you 5-6 k a year as flat rate is up to 220k I may be wrong
But only you know what your happy with, for me I’m getting older and I don’t want to be cleaning myself by end this year just managing things even for slightly less it would be good to give the body a beak down the pyhisical aspect of our work
Hope it works out for you and your happy with your decision