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Purefreedom email still down
« on: June 19, 2006, 08:48:43 pm »
Hi all

Our internet connection has been down for over a week now so we cant send or receive emails.

BT tell us it's a line fault and that they are working on it.

The only way to contact us at the moment is via phone on 01472 347519

Hopefully this will be sorted soon.

Andrew

jeff1

  • Posts: 5855
Re: Purefreedom email still down
« Reply #1 on: June 20, 2006, 05:48:55 pm »
Took BT over two weeks to come out and sort my problem out,

Trevor Knight

  • Posts: 1825
Re: Purefreedom email still down
« Reply #2 on: June 20, 2006, 06:44:45 pm »
Don't want to add to your worries but when I moved offices, from a village location into a built up industrial area, BT took 6 weeks trying to get the line through on broadband.

It was a nightmare!

Hope you have better luck than I did,

Fingers crossed for ya  ;)

Trev
Covering Hampshire, Dorset, Surrey, Berkshire

abacus

  • Posts: 229
Re: Purefreedom email still down
« Reply #3 on: June 20, 2006, 11:10:40 pm »
Told you you should have take a few extra day off with the glider ;D

BT a great company doing a great job  with a great deal of effort taking a great deal of care with a great deal of time with a great deal of people costing a great deal of money --- not such a great deal

hope your back on line soon
regards grant
A service you can count on
SAFEcontractor approved

jeff1

  • Posts: 5855
Re: Purefreedom email still down
« Reply #4 on: June 21, 2006, 05:58:52 pm »
Builders at my house broke my BT line, I called out BT and they wanted £70.00 per hour or part of an hour.

Andrew if it was your fault, they would have been out yesturday charging you a £100 an hour or part of, if its there fault you will wait weeks.