[Splash & dash]

It's a hard one,I've just read it again.

Unfortunately in this day and age it isnt. If a load of water was left  and someone has slipped on it then the person who put it there is liable, you could say why wasnt the customer informed of the hazard. Its pathetic but the way of the world anymore.
i would just wait to see if the customer replies and go from there, i wouldnt even inform an insurance company yet.

So what happens when it rains Who is liable then You have to be sensible yes but you arnt nessasarily liable people have a duty of care for themselves also   

[Splash & dash]

Quite an unusual event today I thought I’d share.

A call into the office today from an irate customer complaining that she came home to an open front door, a soaked porch and an injured daughter who she’s taking to A&E. She is saying that one of my chaps left the porch soaking and her daughter has slipped and injured herself.

I spoke to Dan and he said when he was cleaning the windows there were a group of about 6 teenage girls banging on the windows as he was cleaning them and running away. Generally being a bit silly.

I’ve left a message for the Mum so I’ve not spoken to her myself but she has described a great deal of water and the clear implication is that we’re responsible for her daughter’s injury.

Just a couple of points though. The open porch has paving slabs and it’s a wooden front door so we don’t scrub them and only clean the glass. It could be we’ve got the wrong end of the stick and water got inside? Obviously we have public liability insurance so I’m not particularly concerned but I just wondered if anyone has had a similar incident?

open porches dont get cleaned with wfp.i just rag them or use a mop and squeegee.most customers dont want water dripping inside their porches.its also dangerous esp in winter.

Here's the house. There's quite a bit of glass in it. A window, door and a full size panel to the right of the door.

We would pole a door like that and sweep the worst of the water off the step never had a problem with that in 20 years , some people are unbelievable,,,,,

[Steve Newres]

Quite an unusual event today I thought I’d share.

A call into the office today from an irate customer complaining that she came home to an open front door, a soaked porch and an injured daughter who she’s taking to A&E. She is saying that one of my chaps left the porch soaking and her daughter has slipped and injured herself.

I spoke to Dan and he said when he was cleaning the windows there were a group of about 6 teenage girls banging on the windows as he was cleaning them and running away. Generally being a bit silly.

I’ve left a message for the Mum so I’ve not spoken to her myself but she has described a great deal of water and the clear implication is that we’re responsible for her daughter’s injury.

Just a couple of points though. The open porch has paving slabs and it’s a wooden front door so we don’t scrub them and only clean the glass. It could be we’ve got the wrong end of the stick and water got inside? Obviously we have public liability insurance so I’m not particularly concerned but I just wondered if anyone has had a similar incident?

open porches dont get cleaned with wfp.i just rag them or use a mop and squeegee.most customers dont want water dripping inside their porches.its also dangerous esp in winter.

Here's the house. There's quite a bit of glass in it. A window, door and a full size panel to the right of the door.

We would pole a door like that and sweep the worst of the water off the step never had a problem with that in 20 years , some people are unbelievable,,,,,

It was the water on the door that dripped into the hall when she opened the door allegedly.

[Nick Day]

Did you always clean them that way, were you expected that day? If so then the conditions were always the same, it is usually when something unexpected happens that a liability can occur.

[Stoots]

Did you always clean them that way, were you expected that day? If so then the conditions were always the same, it is usually when something unexpected happens that a liability can occur.

well thats her own stupid fault then and not your responsibility surely? its not like you should have dried the door off is it? wfp is left to dry of its own accord, cant see how you can be deemed negligent here.

[NWH]

Out of interest what’s the going rate for one of those houses where you live.

[Steve Newres]

Out of interest what’s the going rate for one of those houses where you live.

I charge £28 for that one. No conservatory. Next door £33 with con

[p1w1]

It's a hard one,I've just read it again.

Unfortunately in this day and age it isnt. If a load of water was left  and someone has slipped on it then the person who put it there is liable, you could say why wasnt the customer informed of the hazard. Its pathetic but the way of the world anymore.
i would just wait to see if the customer replies and go from there, i wouldnt even inform an insurance company yet.

So what happens when it rains Who is liable then You have to be sensible yes but you arnt nessasarily liable people have a duty of care for themselves also

Stop being silly now. 
It's a simple fact that a hazard was left after the clean was done, it is ridiculous but people get compensation for these silly things nowadays when they try it on, Its cheaper for insurance companies to just pay out then fight it in a court then they just up your premium to get some of their costs back, its wrong but it happens.
Luckily looks like 8 weekly wont have any problems with this but it does make you think how easy it can happen.

[Steve Newres]

Did you always clean them that way, were you expected that day? If so then the conditions were always the same, it is usually when something unexpected happens that a liability can occur.

Yes, texted day before. Interestingly she claimed we didn’t usually clean the door, but up until last 2 cleans I’d always done it and cleaned the door with a pole.

[Arnold Palmer]

So the door was wet due to work you were asked to carry out. The injured party was aware of the cleaning being carried out and decided to open the dripping wet door after the cleaning had been carried out and slipped on the resulting puddle.

I'd want to fight that in court but it wouldn't be my decision. Insurance companies are spineless. The way they've set up the industry actively encourages claims. It's gypit.

Hopefully nothing comes of it.

[Dry Clean]

So the door was wet due to work you were asked to carry out. The injured party was aware of the cleaning being carried out and decided to open the dripping wet door after the cleaning had been carried out and slipped on the resulting puddle.

I'd want to fight that in court but it wouldn't be my decision. Insurance companies are spineless. The way they've set up the industry actively encourages claims. It's gypit.

Hopefully nothing comes of it.

Mr Soupy you are well aware that water left on doors can drip for a period of time.
Mr Soupy you are well aware that people need to use doors to enter and exit a property.
Mr Soupy why didnt you dry the door ?
Doesnt matter if rain can cause the same if you caused it on the day then you are liable, I dont think saying the claimant should
have taken more care becuse you couldnt be bothered to dry the door would do you any favours in court.

[Jonny 87]

So the door was wet due to work you were asked to carry out. The injured party was aware of the cleaning being carried out and decided to open the dripping wet door after the cleaning had been carried out and slipped on the resulting puddle.

I'd want to fight that in court but it wouldn't be my decision. Insurance companies are spineless. The way they've set up the industry actively encourages claims. It's gypit.

Hopefully nothing comes of it.

Mr Soupy you are well aware that water left on doors can drip for a period of time.
Mr Soupy you are well aware that people need to use doors to enter and exit a property.
Mr Soupy why didnt you dry the door ?
Doesnt matter if rain can cause the same if you caused it on the day then you are liable, I dont think saying the claimant should
have taken more care becuse you couldnt be bothered to dry the door would do you any favours in court.

Who dries a door after wfp Cleaning it? I know I don’t.