just wondered how there customers respond if it takes for instance one hour to do there property, do they complain that they think they are over charged ?
PWC Magazine recently stated that £25 per hour is the average turnover a self-employed window cleaner earns.
After reading many posts on this forum and from personal experience, I think £25 per hour is achievable; but there are regional variations.
Some of the lads north of the English border can't charge the same prices as the window cleaners who work in Central London, for example.
And it's not just a case of leaving the house at say 8.00 am and returning 8 hours later and having earnt £200; not for me anyway. Well apart from one or two well earning days per month.
Anyway, to your post; customers don't generally complain. Most, if not all of us are up front about how much we charge for the end product, ie clean windows, and that's what the customer pays for. I've had one or two remark, 'that was quick', but I always take that as a compliment.
We may have lost the odd account too; but that's rare.
What we receive isn't our wage, it's our turnover and from it we have to deduct tax, national insurance contributions, equipment costs, fuel, insurance cover, money for holiday pay, sickness pay; times when the weather prevents you from working and probably some other stuff that doesn't spring to mind.
Len, are you a window cleaner, or are you considering taking up window cleaning?