[Arnold Palmer]

My word, I'm exceptionally grumpy at the moment, no need for any of that.

Crack on boys. If you want to turn away customers because you don't like being asked not to clean their windows during winter, I don't care, not really.

Crack on.

[dazmond]

some of my customers skip a clean occasionally due to building work,holidays and such like.if you have a customer that cancels for the winter they too could skip a clean in the spring/summer months so how many times a year are you going to be cleaning these properties if their on an 8 weekly frequency?twice a year,three times?then theres xmas and holidays where we all move our work forward a week or two.

i understand where soupys coming from as its work (regardless of frequency.)just price accordingly but its not something ive experienced much TBH.(AS IN CANCELLING FOR THE WINTER)

marc hits a good point and it makes sound business sense to offer longer frequency cleans for a higher price(so your times worth more) esp if you ve already got a  full round of more regular work.this tends to work best for larger stand alone properties IME.

[AuRavelling79]

But you do care enough to "worry" at my posts eh, Soups? 

I agree with you really; if I had a knight in shining armour like you with several of his minions in their 4x4's turning up in my area then all my customers would go to you to receive professional service and benefit from your business acumen.

'Til then I'll just carry on until I "sod off" into oblivion and (hopefully later) off of this mortal coil.

[Arnold Palmer]

But you do care enough to "worry" at my posts eh, Soups? 

I agree with you really; if I had a knight in shining armour like you with several of his minions in their 4x4's turning up in my area then all my customers would go to you to receive professional service and benefit from your business acumen.

'Til then I'll just carry on until I "sod off" into oblivion and (hopefully later) off of this mortal coil.

In all honesty I value your opinion over many/most on here, and I should know better than to dismiss your opinion so readily. You don't learn anything entrenching in your own ideas.

Think it might be all those customers phoning me up to cancel for winter that's got me all wound up.

 

[Slacky]

I think you value my opinion more if the truth were told Soups.

[Dry Clean]

I have about 6 or so that cancel over the winter, great tippers so out of the three missed cleans when all is added up I lose the price of a clean, wont be dumping them anytime soon, to be honest even if they didn't tip I still wouldn't be dumping them I just ain't bovvered.

[Arnold Palmer]

I think you value my opinion more if the truth were told Soups.

Obvs.

[Steve Newres]

I have about 6 or so that cancel over the winter, great tippers so out of the three missed cleans when all is added up I lose the price of a clean, wont be dumping them anytime soon, to be honest even if they didn't tip I still wouldn't be dumping them I just ain't bovvered.

If they can afford to tip so well you’d think they could afford to have the windows cleaned. 

[NWH]

I just say to em I’m only a window cleaner yeeeeeeaaaaahhhh just call me when you feel like it love I’m easy I’ll come and do em when you fancy it,clear sky 28 degrees no rain forecast for 2 weeks no worries.

[Bungle]

I have about 6 or so that cancel over the winter, great tippers so out of the three missed cleans when all is added up I lose the price of a clean, wont be dumping them anytime soon, to be honest even if they didn't tip I still wouldn't be dumping them I just ain't bovvered.

If they can afford to tip so well you’d think they could afford to have the windows cleaned. 

They tell him to call round for his Xmas tip while they're on their 6 month break from having the windows cleaned 

[Arnold Palmer]

I thought north east Scotland was bad but I don't fancy living where you guys live.

Six months of winter? Screw that.

[Og]

It gets dark at four, I’m happy to lose a couple or few over winter.

[Arnold Palmer]

It gets dark at four, I’m happy to lose a couple or few over winter.

15th to 31st of December it's dark before 3:30 round here.

[Og]

It gets dark at four, I’m happy to lose a couple or few over winter.

15th to 31st of December it's dark before 3:30 round here.

 I went to primary school your side of the border, just. Hogweed, adders and diminishing daylight were big features.
And good raspberries.

It’s a service industry, customer satisfaction is paramount. If losing maybe £50 a week of work for two months is a problem then you perhaps you don’t have the flexibility that is needed by some of us, to maintain our best jobs over time.

[Arnold Palmer]

It gets dark at four, I’m happy to lose a couple or few over winter.

15th to 31st of December it's dark before 3:30 round here.

 I went to primary school your side of the border, just. Hogweed, adders and diminishing daylight were big features.
And good raspberries.

It’s a service industry, customer satisfaction is paramount. If losing maybe £50 a week of work for two months is a problem then you perhaps you don’t have the flexibility that is needed by some of us, to maintain our best jobs over time.

Oh, I get by through winter just fine thanks. 'Cancel for winter' customers and all.

[Dave66]

Tell them if they can convince the mortgage company gas electric sky tesco etc etc if they don't mind not been paid till spring I'm in!

[Dry Clean]

I have about 6 or so that cancel over the winter, great tippers so out of the three missed cleans when all is added up I lose the price of a clean, wont be dumping them anytime soon, to be honest even if they didn't tip I still wouldn't be dumping them I just ain't bovvered.

If they can afford to tip so well you’d think they could afford to have the windows cleaned. 

Afford has nothing to do with it they just dont want them cleaned.

[Arnold Palmer]

Tell them if they can convince the mortgage company gas electric sky tesco etc etc if they don't mind not been paid till spring I'm in!

They sound very much like your responsibilities, not your customers.

How much thought do you give about the bills of people you buy stuff from? Not much.

[Walter Mitty]

It gets dark at four, I’m happy to lose a couple or few over winter.

15th to 31st of December it's dark before 3:30 round here.

That must be pretty scary for you. Do you have one of those miner's helmets for work?

[Arnold Palmer]

It gets dark at four, I’m happy to lose a couple or few over winter.

15th to 31st of December it's dark before 3:30 round here.

That must be pretty scary for you. Do you have one of those miner's helmets for work?

Nah, it's always been that way.

We just work Saturdays in December (plus we get a few that cancel during winter).