[dazmond]

do some window cleaners think customers are stupid?ive picked up a couple of jobs from  another company lately and the customers were paying by standing order but reckon they were not getting their windows cleaned.this is not the first time rumours have spread about this company doing this.(it could be his staff that are "bumping" the jobs? ).i dunno?

anyway its good for my reputation.i would never do that.


anyone else heard of window cleaners doing this?

[Dry Clean]

Doesn't matter if you do it or not Dazmond, Iv been accused in the past of not cleaning windows by messers trying to get out
of paying, luckily enough none of them tried to ruin my reputation.
If it had went to court or it had got nasty who knows what they would have done, there's always the possibility of employees cutting corners ( for instance if a bonus was at stake ) but to be honest I would treat the rumours with caution. 

[JandS]

I'm going out as we speak to do 3 houses, all 3 next to each other.
The last window cleaners for the last 3 cleans left them streaky and were approached on each occasion by the guy who lives in one and owns the other 2 and pays for all 3.regarding the matter.
On all 3 occasions he said they told him their filters must be dirty and need changing and will do it......when they turned up last week he sacked them.
I do 4 other properties he rents in a different area and he's a top guy, he must be he pays for all his rental properties to be window cleaned every month for his tenants though no doubt he sneaks it onto the rent.
They have obviously been cleaning using just tap water...he said they had a couldn't give a f attitude yet had a professional set up.

[nathankaye]

Ive came across people hooking up onto customer's taps and using a pole n brush to clean windows. Then telling customers that the spots are normal and that the glass is actual clean 😯😕

I dont know why some people fall for it!!

[JandS]

Done them and spoken to his wife who was in the last time they did them....she says the water running down the windows was brown???

[Spruce]

We've all experienced the trad cleaner that skipped the bathroom windows if they looked OK. That how Vin from Perfect Windows got into window cleaning.
We had a trad guy in our area 15 years ago who never did a bathroom or toilet window unless he had to.

I took on a clean that was done by a trad guy and I couldn't believe the black rinse water that came off the bathroom window, so he obviously didn't clean that either.

We wash every window, but, hands up, we don't rinse the bathroom or toilet window as meticulously as we do the others.

.

[dazmond]

Doesn't matter if you do it or not Dazmond, Iv been accused in the past of not cleaning windows by messers trying to get out
of paying, luckily enough none of them tried to ruin my reputation.
If it had went to court or it had got nasty who knows what they would have done, there's always the possibility of employees cutting corners ( for instance if a bonus was at stake ) but to be honest I would treat the rumours with caution.

its never happened to me in 24 years of window cleaning sean.

[dazmond]

We've all experienced the trad cleaner that skipped the bathroom windows if they looked OK. That how Vin from Perfect Windows got into window cleaning.
We had a trad guy in our area 15 years ago who never did a bathroom or toilet window unless he had to.

I took on a clean that was done by a trad guy and I couldn't believe the black rinse water that came off the bathroom window, so he obviously didn't clean that either.

We wash every window, but, hands up, we don't rinse the bathroom or toilet window as meticulously as we do the others.

.

true but these guys have been accused of drug dealing,being abusive to customers,threatening other window cleaners(although ive never had a problem with them)as well as taking the money and not doing the job over many years from lots of different people.even a local councillor has warned people not to have them cleaning their windows!

[p1w1]

We've all experienced the trad cleaner that skipped the bathroom windows if they looked OK. That how Vin from Perfect Windows got into window cleaning.
We had a trad guy in our area 15 years ago who never did a bathroom or toilet window unless he had to.

I took on a clean that was done by a trad guy and I couldn't believe the black rinse water that came off the bathroom window, so he obviously didn't clean that either.

We wash every window, but, hands up, we don't rinse the bathroom or toilet window as meticulously as we do the others.

.

If you cant see through it dont do much too it 

[zesty]

Must admit many years ago when I was Trad, I would miss the odd frosted window.

I’d tell myself  ‘they can’t see through it anyway’ 

Needless to say when I went wfp that changed, well, most of the time anyway 

[Dry Clean]

Doesn't matter if you do it or not Dazmond, Iv been accused in the past of not cleaning windows by messers trying to get out
of paying, luckily enough none of them tried to ruin my reputation.
If it had went to court or it had got nasty who knows what they would have done, there's always the possibility of employees cutting corners ( for instance if a bonus was at stake ) but to be honest I would treat the rumours with caution.

its never happened to me in 24 years of window cleaning sean.

Not to your face but how do you know what a messer who you've dumped is saying behind your back, one things for
certain it wont be the truth.
That said with your latest reply it does sound like they could be guilty.

[robbo333]

Never heard of that at all, but that's just about as low as it gets.

[Susan Dean (1stclean)]

we bought some works  last year,  they  were  was doing 68k a year and had been trading over 26 years ! he was the one to beat back in the day , the dad retied give his son it all for free

fast forward 21 months and we got what was left 350 pounds a months only !!!! he lost the lot buy not turning up and when he did he would pull up push card in the door and leave without doing a single window !

[Perfect Windows]

Picked up a customer shortly after I started.  He insisted I pop round.

Whn I got there he showed me three dates written with his finger in the dirt on his front window. He said each time his W/c left a slip he wrote the date in the dirt.  Eventually the bloke came and asked for three visits' money.  Customer pointed to the dates he claimed to have cleaned and told him to f--- off.

He said he'd always pay me on the nail if I actually bothered to clean. Seven years and counting, the money's been in my account when I get home after cleaning. I also know that I was charging over double the last guy.

Vin

[Spruce]

Picked up a customer shortly after I started.  He insisted I pop round.

Whn I got there he showed me three dates written with his finger in the dirt on his front window. He said each time his W/c left a slip he wrote the date in the dirt.  Eventually the bloke came and asked for three visits' money.  Customer pointed to the dates he claimed to have cleaned and told him to f--- off.

He said he'd always pay me on the nail if I actually bothered to clean. Seven years and counting, the money's been in my account when I get home after cleaning. I also know that I was charging over double the last guy.

Vin

You owe your current business success to your tardy trad cleaner all those years ago. I remember you being at home sick the day he arrived. He didn't know you were in the bath and he 'forgot' to do the bathroom window. When challenged at the door he seemed confused and couldn't believe he missed it.

Its that story that has stuck with me about doing a thorough job every time. I often think of your experience when we do a bathroom window.

At the time you asked yourself - am I the only one who would pay good money to have an honest, reliable window cleaner?  You have proved that this is what most people want - someone who can be trusted.

[Stoots]

Never skipped a window on purpose although I've missed a few I didn't know is where there until pointed out.

The closest I come to skipping is no rinse needed on frosted.

[Dry Clean]

Picked up a customer shortly after I started.  He insisted I pop round.

Whn I got there he showed me three dates written with his finger in the dirt on his front window. He said each time his W/c left a slip he wrote the date in the dirt.  Eventually the bloke came and asked for three visits' money.  Customer pointed to the dates he claimed to have cleaned and told him to f--- off.

He said he'd always pay me on the nail if I actually bothered to clean. Seven years and counting, the money's been in my account when I get home after cleaning. I also know that I was charging over double the last guy.

Vin

You owe your current business success to your tardy trad cleaner all those years ago. I remember you being at home sick the day he arrived. He didn't know you were in the bath and he 'forgot' to do the bathroom window. When challenged at the door he seemed confused and couldn't believe he missed it.

Its that story that has stuck with me about doing a thorough job every time. I often think of your experience when we do a bathroom window.

At the time you asked yourself - am I the only one who would pay good money to have an honest, reliable window cleaner?  You have proved that this is what most people want - someone who can be trusted.

He's proved nothing more than he's a lucky sod, I think we would all love to be surrounded by crappy dishonest shiners enabling
us to double our prices, in the real world most people want honest at a reasonable price and don't have too far to look to find it.

[Stoots]

Picked up a customer shortly after I started.  He insisted I pop round.

Whn I got there he showed me three dates written with his finger in the dirt on his front window. He said each time his W/c left a slip he wrote the date in the dirt.  Eventually the bloke came and asked for three visits' money.  Customer pointed to the dates he claimed to have cleaned and told him to f--- off.

He said he'd always pay me on the nail if I actually bothered to clean. Seven years and counting, the money's been in my account when I get home after cleaning. I also know that I was charging over double the last guy.

Vin

You owe your current business success to your tardy trad cleaner all those years ago. I remember you being at home sick the day he arrived. He didn't know you were in the bath and he 'forgot' to do the bathroom window. When challenged at the door he seemed confused and couldn't believe he missed it.

Its that story that has stuck with me about doing a thorough job every time. I often think of your experience when we do a bathroom window.

At the time you asked yourself - am I the only one who would pay good money to have an honest, reliable window cleaner?  You have proved that this is what most people want - someone who can be trusted.

He's proved nothing more than he's a lucky sod, I think we would all love to be surrounded by crappy dishonest shiners enabling
us to double our prices, in the real world most people want honest at a reasonable price and don't have too far to look to find it.

Yep if you are lucky enough to be in an area that commands high prices and you have little competition you are onto a winner. Of course you still have to graft to build a business but it's like being born into a wealthy family...you have a head start.

[Perfect Windows]

He's proved nothing more than he's a lucky sod, I think we would all love to be surrounded by crappy dishonest shiners enabling
us to double our prices, in the real world most people want honest at a reasonable price and don't have too far to look to find it.

Given that the bathroom window story happened in Sale, the one I mentioned above happened in Southampton and, in her lifetime, my Mum sacked several windies in Sheffield, I think luck has nothing to do with it.

There are terrible windies everywhere (I bet everyone on here could name one). The way we advertise all the time means we pick up customers from those idiots.  Then we work hard not to lose them.

You've made this claim before Sean. You've told me we have no competition.   And you're still wrong.

Luck? My arse.

Vin

[JandS]

Did a new clean Monday and talking to the lady who is a friend and work colleague of the wife.
She decided to stay with locals so got 3 different w/c to give her a price.
1 said he would do them but not frames and sills...he was wfp.
2 said he would do them but only downstairs...wtf.
3 said £25 for a bog standard semi...no chance....it's a 15 minute minute job max.
Got next 2 in the row as well to do at the w/e.