will yall be giving out Christmas cards to your customers this year??
pros n cons?
Since ive gone wfp i dont seem to pick up much tips. I think its down to a couple of reasons, the first being that they dont like my price increases and they think they pay enough!! This links into my 2nd thought, that they think they pay enough for the short (or shorter) time that im there compared to how long i was there when trad cleaning!
So im not expecting alot, plus i have alot who pay online or via go cardless so they will only pay what they need to...
Its great how wfp speeds up production and modern technolgy via smart phones etc enables us to get paid quicker actually takes away customer interaction which sometimes hinders us rather than helps. As in it cuts loyalties a little as your no longer a face to them but a service and a bill to them!
So you'd give them out to receive tips?
That'd be my reason for not doing it. It'd feel like I was rattling a tin in front of them.
They know it's Christmas and tip if they want to.
I only usually thank customers for their custom if they are moving or cancelling with good reason.
Nope, thats not what im saying.
But same as you, ive not handed cards out in all the years ive been self employed and i dont intend on suddenly starting up doing so as my customers will certainly take it that im begging for tips! I have a handful who regularly give a card with a tip in and it normally falls into one of 3 types;
Business people and they do it because its ingrained, they get an xmass bonus or they give the xmass bonus.
2nd type very similar to the first, the well off class, who give it to keep up appearances and its the done thing!
3rd the little old dears who give because they want to as part of the seasons greatings.
The rest give tips without the need of a card.