[dave f]

out collecting last night  guy comes out and says wife says can  do them less often I asked why he says its the wife. I only do them once a month, then the wife appears I asked her what her husband had she had no idea what he was on a bout his face was a picture. it was him lying. he did not no what to do .I just said see you next month and flounced off looking back he  had said can you leave them this month that is strike one.

[Stoots]

Never believe a customer.

"I do not want my windows cleaning anymore" is the hardest phrase for them to say.

They would prefer to say

We are on holiday
We are having work done on the house
Can we skip this clean
The brother in law/uncle or cat will do them
Can you just do the front this time
Can you do them every other time
Change in circumstances
We are moving soon

Or by their actions
They don't unlock the gate
They don't pay you.

I'm sure there's many more.

Buy for some reason being straight and telling you they want to cancel can not be done, instead they will make your life as difficult as possible until you get the hint.

[dave f]

ill see what happens next time

[slap bash]

Never believe a customer.

"I do not want my windows cleaning anymore" is the hardest phrase for them to say.

They would prefer to say
We are on holiday
are having work done on the house
Can we skip this clean
The brother in law/uncle or cat will do them
Can you just do the front this time
Can you do them every other time
Change in circumstances
We are moving soon
Or by their actions
They don't unlock the gate
They don't pay you.
I'm sure there's many more.
All this shows we have become a bunch of spineless jellyfish. P/C overload. We cannot deal with confrontation no matter how small. I would be embarrassed to call myself a man. We think we can lamp a guy yet we cannot speak up for what we think.

[LT carpet cleaning]

Never believe a customer.

"I do not want my windows cleaning anymore" is the hardest phrase for them to say.

They would prefer to say
We are on holiday
are having work done on the house
Can we skip this clean
The brother in law/uncle or cat will do them
Can you just do the front this time
Can you do them every other time
Change in circumstances
We are moving soon
Or by their actions
They don't unlock the gate
They don't pay you.
I'm sure there's many more.
All this shows we have become a bunch of spineless jellyfish. P/C overload. We cannot deal with confrontation no matter how small. I would be embarrassed to call myself a man. We think we can lamp a guy yet we cannot speak up for what we think.

Which is effectively what you are doing.

[dave f]

what???

[LT carpet cleaning]

what???

The waffle about lamping a guy. Probably went way over your head.