I broke some rooftiles a couple of months ago walking on a new customers extention. Immediately i told them i had broken thier tiles, and to send the repair bill to me. I put it in writing admitting liability, and it cost me 390 quid, i paid immediately in full into their account and its gone down really well, still have them as cuatomers, so in 3 years ill be broken even on this client. Lol