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mike1986

  • Posts: 432
cleaner planner painfully slow!
« on: March 06, 2017, 06:48:01 pm »
Is this happening to anyone else or is it just my account again  >:(

Every page is taking about a minute to load!
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mike1986

  • Posts: 432
Re: cleaner planner painfully slow!
« Reply #1 on: March 06, 2017, 06:57:24 pm »
Now I cant access my account at all. This is getting ridiculous!  >:( >:( >:(
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Frankybadboy

  • Posts: 9022
Re: cleaner planner painfully slow!
« Reply #2 on: March 06, 2017, 06:59:27 pm »
it slow
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andyjm1

  • Posts: 430
Re: cleaner planner painfully slow!
« Reply #3 on: March 06, 2017, 07:02:02 pm »
Yep, can't log in at all. Hope it gets sorted in the next couple of hours.  :(
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Delta

Re: cleaner planner painfully slow!
« Reply #4 on: March 06, 2017, 07:03:20 pm »
Can't even open it. Useless.
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mike1986

  • Posts: 432
Re: cleaner planner painfully slow!
« Reply #5 on: March 06, 2017, 07:09:58 pm »
I had a problem earlier this week and contacted the out of hours support and he got it sorted that night, but I can't seem to find an out of hours support option on the site anymore  ???
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Tosh

  • Posts: 2964
Re: cleaner planner painfully slow!
« Reply #6 on: March 06, 2017, 07:15:36 pm »
Been slow here. This happened about a year or so ago with it. They upgraded their server options then, perhaps they need to do the same again.
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*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

Martin Lane

  • Posts: 169
Re: cleaner planner painfully slow!
« Reply #7 on: March 06, 2017, 07:16:04 pm »
I have just sent an email hopefully it will get sorted  out

Martin
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Martin Lane

  • Posts: 169
Re: cleaner planner painfully slow!
« Reply #8 on: March 06, 2017, 07:29:40 pm »
Mine now working fine
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Frankybadboy

  • Posts: 9022
Re: cleaner planner painfully slow!
« Reply #9 on: March 06, 2017, 07:35:05 pm »
all ok now
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dazmond

  • Posts: 23968
Re: cleaner planner painfully slow!
« Reply #10 on: March 06, 2017, 09:50:26 pm »
all ok here.its not been slow at all.
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price higher/work harder!

andi wilson

  • Posts: 118
Re: cleaner planner painfully slow!
« Reply #11 on: March 11, 2017, 09:08:37 am »
This is starting to become a joke...! Its taken me the best part of an hour to raise 4 invoices...@!
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dazmond

  • Posts: 23968
Re: cleaner planner painfully slow!
« Reply #12 on: March 11, 2017, 09:48:35 am »
Quote from: andi wilson on March 11, 2017, 09:08:37 am
This is starting to become a joke...! Its taken me the best part of an hour to raise 4 invoices...@!

could it not be your internet connection?as ive never had the problems your having with CP
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price higher/work harder!

andi wilson

  • Posts: 118
Re: cleaner planner painfully slow!
« Reply #13 on: March 11, 2017, 06:18:36 pm »
the internet is not the best agreed.. But this is freezing, and you have to refresh, which then cancels everything you have just requested.. GRRR..
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Arnold Palmer

  • Posts: 20795
Re: cleaner planner painfully slow! New
« Reply #14 on: March 12, 2017, 08:33:43 am »
Quote from: andi wilson on March 11, 2017, 06:18:36 pm
the internet is not the best agreed.. But this is freezing, and you have to refresh, which then cancels everything you have just requested.. GRRR..

What's your download speed?

We had issues with our Internet connection at work, it was @ 0.2 mbps (basically dial up) due to a fault with the router, cleaner planner won't work at that speed, you need at least 1mpbs to run it.
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#aliens
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