im in my third year with a storm and its been fantasic, one vac changed in that time, never let me down at all and it gets used really hard. prob due the other vac changing now as well, so noy bad considering how much its earnt me!!!! I dont have a bad word to say about thier machines ( i started out with the turbo) or indeed the service you get from themit seems the other main suppliers to look at are alltec and ashbys, users of those machines will no doubt comment later.......... dont think you will go far wrong with any of them tbh!!!