Osha is a business based on 'the lazy' business model. This is a real business model, and will probably make alot of money, if not already doing so.
The thing is, Mark is probably sitting in his pijamas making money, he wont make as much as you or i do per clean, but eventually as Osha continue to book work, and window cleaning businesses slowly start to use Osha the name will saturate into the market and weather we like it or not, will become a relevent avenue for both parties. The fact that we are even discussing Osha again demonstrates to me that Mark has already had some success with it, because its clear that some see this as a threat to thier business.
Now i think that we need to understand that even though we are professionals, and have good business skills, and can do our own marketing etc etc etc, there are still alot of individuals out there who clean windows to just make ends meet, or for a bit of extra cash with no direction, no loyalty to the customer and is very charlatan in their approach. These people are ideal for Osha, and they need someone like Osha to organise, price and front them. Its nothing bad, its just a gap in the market that Osha have identified.
We all know that Osha for an established branded window cleaning business with a pro active goal is not going to fit, there is a conflict of interest.
But, for Bob, who lives down the street, who perhaps has had a few problems, finds it hard to be motivated, hasnt got much people skills, or hasnt got the abilty to canvass but cleans windows to survive, and doesnt nessararly want the latest car or tv, and would rather just be happy paying the bills and having food to eat. ..you know a simple life.....well Osha is perfect for him really isnt it.
I think the main reason why you havent heard from Mark is probably becouse he hasnt got the time to spend arguing with people who wouldn't fit his business profile anyway, and i bet he is chanelling all his time to making Osha more successful.
Osha is relevant to Osha's business. We are relevant to our businesses, lets move on and forget about it becouse im sure Mark doesn't give two hoots about how you feel, towards him or Osha and frankly i dont either.
