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Rob clarke
Cleanitup Sr. Member
Posts:
242
Problems with WCW
«
on:
October 04, 2016, 12:34:44 pm »
Anyone else had problems with stuff ordered from WCW lately? I ordered 2 scrim and some squeegee blades last Monday and didn't arrive in post, by Friday they said we'll send it again in post even though I said I'd pay extra for courier as in desperate need of the squeegee but they said no need we always send in post and rarely have a problem, they said would be here yesterday by latest but I'm still waiting and post just been, I've phoned royal mail and asked neighbours but nothing I can do but sit and wait, hope I'm not £28 out of pocket
I've ordered loads of times off WCW but always bigger orders which was through courier
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Stephen Fox
Cleanitup God
Posts:
471
Re: Problems with WCW
«
Reply #1 on:
October 06, 2016, 10:43:37 am »
Rob,
Have you received your items yet? There is an option on the site to choose a courier for any size order (orders over a certain amount automatically go via courier). This is always the better option as you will get text alerts, etc with a delivery window when your order is due to arrive.
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Matt.
Cleanitup God
Posts:
1832
Re: Problems with WCW
«
Reply #2 on:
October 06, 2016, 12:23:28 pm »
No probs with wcw ever, ordered a load of rubbers the other week an box arrived next day
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Shrek
Cleanitup God
Posts:
3931
Re: Problems with WCW
«
Reply #3 on:
October 06, 2016, 01:23:13 pm »
They're opening one in Liverpool soon too
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Paul erithwc
Guest
Re: Problems with WCW
«
Reply #4 on:
October 06, 2016, 05:07:28 pm »
I have always found wcw as good as gardiners for delivery times but today i received a massive box with a small order lol
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Matt.
Cleanitup God
Posts:
1832
Re: Problems with WCW
«
Reply #5 on:
October 06, 2016, 08:42:58 pm »
Quote from: Shrek on October 06, 2016, 01:23:13 pm
They're opening one in Liverpool soon too
That will be very handy, on days when I need equipment there and then it's a hour drive to corwoods
But I heard they now getting a unit in Liverpool soon
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Rob clarke
Cleanitup Sr. Member
Posts:
242
Re: Problems with WCW
«
Reply #6 on:
October 07, 2016, 08:30:25 pm »
It got resent again by courier and arrived next day
still 2 packages missing though in 1st class post, and I ended up paying for courier charge so I was £7 out of pocket
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