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nathankaye

  • Posts: 5366
Re: my First price rise across the board.. wish me luck
« Reply #20 on: September 27, 2016, 07:28:00 pm »
I recently bought a grand of underpriced trad work and have put some up by nearly £10 and havnt lost any since the 2 cleans i have done, was doing semi houses in Orpington/Pettswood for £10/12 and prices have been the same for 12 odd years, now they are all £20/25 which i put up before doing the first clean and swapped to wfp and all were as happy as Larry as now all there frames look like new as well as pure clean glass.
Turned the underpriced grand into nearly 2 grand and all for the low price of £500.  :)
;D
facebook.com/1NKServices
1NKServices.co.uk

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #21 on: September 27, 2016, 09:26:46 pm »
I recently bought a grand of underpriced trad work and have put some up by nearly £10 and havnt lost any since the 2 cleans i have done, was doing semi houses in Orpington/Pettswood for £10/12 and prices have been the same for 12 odd years, now they are all £20/25 which i put up before doing the first clean and swapped to wfp and all were as happy as Larry as now all there frames look like new as well as pure clean glass.
Turned the underpriced grand into nearly 2 grand and all for the low price of £500.  :)

brilliant Mick! thats inspiring. I'm always scared to buy work off other WCs because its priced too low and think i'll loose them if i take over and hike the prices
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #22 on: September 27, 2016, 09:27:32 pm »
I worked with my friend on his round, every 4wks for about 10 yrs. My friend has moved away from area and i simply took over (after a small fee of course).
This particular job was 2monthly and my friend kinda let her dictate the price and didnt settle for a good price even when he increased it. Which he did 6 months before i took over. A large mansion home and a massive conservatory,  my friend finally got the price upto £30 every 2mnths.

After 2 cleans of me doing it (i never liked the price for the work being done. Ill post a picture next mnth when im cleaning it) i spoke to the owner and made it my work. I explained i could not justify the price as  i did smaller work for same price. Therefore the house alone was 30 and the conservatory was 20. I explained one clean be the house and every 4mnths house n conservatory. She agreed!!!
I messaged my friend and he couldnt believe it!!
So stick to your guns and be happy with the price increase. Especially well thought out plans.

thanks Nathan.
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Pete Thompson

  • Posts: 960
Re: my First price rise across the board.. wish me luck
« Reply #23 on: September 28, 2016, 10:48:51 am »
I increase prices every other year without fail.  Doesn't have to be much, but it has to be something, even if it's only 50p.

That way you don't end up with having to impose large rises on customers.

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #24 on: September 28, 2016, 11:29:59 am »
I increase prices every other year without fail.  Doesn't have to be much, but it has to be something, even if it's only 50p.

That way you don't end up with having to impose large rises on customers.

that's really interesting pete. I;ve just put them up by 80 p each, wth the aim to have regular small price rises every 3 years.

i read somewhere that people say they prefer less frequent larger price rises than more frequent small ones (but who knows what people say they prefer and what their actual behaviour is)

with 50p every 2 years do you get much cancelling? what is their response to it and how do they pay you?

we're (almost) 100% DD now so i wrote to them explaining and then just added the price rise as a bulk DD update
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Tosh

  • Posts: 2964
Re: my First price rise across the board.. wish me luck
« Reply #25 on: September 28, 2016, 12:05:01 pm »
I worked with my friend on his round, every 4wks for about 10 yrs. My friend has moved away from area and i simply took over (after a small fee of course).
This particular job was 2monthly and my friend kinda let her dictate the price and didnt settle for a good price even when he increased it. Which he did 6 months before i took over. A large mansion home and a massive conservatory,  my friend finally got the price upto £30 every 2mnths.

After 2 cleans of me doing it (i never liked the price for the work being done. Ill post a picture next mnth when im cleaning it) i spoke to the owner and made it my work. I explained i could not justify the price as  i did smaller work for same price. Therefore the house alone was 30 and the conservatory was 20. I explained one clean be the house and every 4mnths house n conservatory. She agreed!!!
I messaged my friend and he couldnt believe it!!
So stick to your guns and be happy with the price increase. Especially well thought out plans.

This sums up CIU to a tee.

Some people don't believe - they never even try

Some do believe.
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

SeanK

Re: my First price rise across the board.. wish me luck
« Reply #26 on: September 28, 2016, 01:11:41 pm »
I worked with my friend on his round, every 4wks for about 10 yrs. My friend has moved away from area and i simply took over (after a small fee of course).
This particular job was 2monthly and my friend kinda let her dictate the price and didnt settle for a good price even when he increased it. Which he did 6 months before i took over. A large mansion home and a massive conservatory,  my friend finally got the price upto £30 every 2mnths.

After 2 cleans of me doing it (i never liked the price for the work being done. Ill post a picture next mnth when im cleaning it) i spoke to the owner and made it my work. I explained i could not justify the price as  i did smaller work for same price. Therefore the house alone was 30 and the conservatory was 20. I explained one clean be the house and every 4mnths house n conservatory. She agreed!!!
I messaged my friend and he couldnt believe it!!
So stick to your guns and be happy with the price increase. Especially well thought out plans.

This sums up CIU to a tee.

Some people don't believe - they never even try

Some do believe.

More nonsense, Nathan wasn't happy with the amount of work he had to do for the price so decided to up it or walk
away, its nothing to do with belief.
Now maybe if he hadn't been in the position where he didn't need the work he might not have been so confident and the customer may have picked up on this as they did with his mate.
I don't get any FSG cleans and gutter clearing jobs now simply because my quotes are declined as I'm too expensive
that doesn't mean I'm full of self importance or have more belief in myself it just means I don't need the work and can price
confidently not caring if I get it or not.
No harm to Nathan but It wasn't that far back where he posted a picture and got slated for his pricing by the usual suspects on
here, strange that he's now turned into Mr Confident.

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #27 on: September 28, 2016, 01:18:18 pm »
I worked with my friend on his round, every 4wks for about 10 yrs. My friend has moved away from area and i simply took over (after a small fee of course).
This particular job was 2monthly and my friend kinda let her dictate the price and didnt settle for a good price even when he increased it. Which he did 6 months before i took over. A large mansion home and a massive conservatory,  my friend finally got the price upto £30 every 2mnths.

After 2 cleans of me doing it (i never liked the price for the work being done. Ill post a picture next mnth when im cleaning it) i spoke to the owner and made it my work. I explained i could not justify the price as  i did smaller work for same price. Therefore the house alone was 30 and the conservatory was 20. I explained one clean be the house and every 4mnths house n conservatory. She agreed!!!
I messaged my friend and he couldnt believe it!!
So stick to your guns and be happy with the price increase. Especially well thought out plans.

This sums up CIU to a tee.

Some people don't believe - they never even try

Some do believe.

More nonsense, Nathan wasn't happy with the amount of work he had to do for the price so decided to up it or walk
away, its nothing to do with belief.
Now maybe if he hadn't been in the position where he didn't need the work he might not have been so confident and the customer may have picked up on this as they did with his mate.
I don't get any FSG cleans and gutter clearing jobs now simply because my quotes are declined as I'm too expensive
that doesn't mean I'm full of self importance or have more belief in myself it just means I don't need the work and can price
confidently not caring if I get it or not.
No harm to Nathan but It wasn't that far back where he posted a picture and got slated for his pricing by the usual suspects on
here, strange that he's now turned into Mr Confident.

its definitely about confidence with me. obviously its easier to make changes when things are going well, or if money isn't an issue, but confidence plays a large part in my handling of my business.

i see a business coach now and it really helps me to be able to talk ideas and problems through with him, and he helps me to look at things realistically and positively. its made a huge difference to my business over the past 3 months.

definitely due to confidence for me, and i know i am not the only one
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

8weekly

Re: my First price rise across the board.. wish me luck
« Reply #28 on: September 28, 2016, 01:54:06 pm »
It's quite interesting though because obviously on average I pick up x number of new jobs in a week, but every so many weeks it's a bit quieter and in those quieter times I do tend to price lower to secure the work. When work is flooding in, I'm much more blasé (don't know how to add an inflection). (MOD NOTE ALT + 0233) ;D

I have just picked up our biggest job ever which is a twice a year school, but now I'm thinking I priced it too low and that's why I got it. The mind is a funny thing eh?

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #29 on: September 28, 2016, 01:57:33 pm »
It's quite interesting though because obviously on average I pick up x number of new jobs in a week, but every so many weeks it's a bit quieter and in those quieter times I do tend to price lower to secure the work. When work is flooding in, I'm much more blasé (don't know how to add an inflection). (MOD NOTE ALT +0233) ;D

I have just picked up our biggest job ever which is a twice a year school, but now I'm thinking I priced it too low and that's why I got it. The mind is a funny thing eh?

yep. as a wise man once said... “Whatever the mind can conceive and believe, it can achieve.”― Napoleon Hill, Think and Grow Rich:
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Tosh

  • Posts: 2964
Re: my First price rise across the board.. wish me luck
« Reply #30 on: September 28, 2016, 02:09:40 pm »
It's quite interesting though because obviously on average I pick up x number of new jobs in a week, but every so many weeks it's a bit quieter and in those quieter times I do tend to price lower to secure the work. When work is flooding in, I'm much more blase (don't know how to add an inflection).

I have just picked up our biggest job ever which is a twice a year school, but now I'm thinking I priced it too low and that's why I got it. The mind is a funny thing eh?

blasé  ;D
*A HISTORY OF THE UNIVERSE - THE SHORT STORY* 'Hydrogen is a light, odorless gas, which, given enough time, turns into people.'

SeanK

Re: my First price rise across the board.. wish me luck
« Reply #31 on: September 28, 2016, 02:36:11 pm »
It's quite interesting though because obviously on average I pick up x number of new jobs in a week, but every so many weeks it's a bit quieter and in those quieter times I do tend to price lower to secure the work. When work is flooding in, I'm much more blase (don't know how to add an inflection).

I have just picked up our biggest job ever which is a twice a year school, but now I'm thinking I priced it too low and that's why I got it. The mind is a funny thing eh?

It sure is, a bit like the rich ugly bloke dating the hoty, in his mind he's got her because of his looks and charm.

8weekly

Re: my First price rise across the board.. wish me luck
« Reply #32 on: September 28, 2016, 02:40:52 pm »
It's quite interesting though because obviously on average I pick up x number of new jobs in a week, but every so many weeks it's a bit quieter and in those quieter times I do tend to price lower to secure the work. When work is flooding in, I'm much more blase (don't know how to add an inflection).

I have just picked up our biggest job ever which is a twice a year school, but now I'm thinking I priced it too low and that's why I got it. The mind is a funny thing eh?

blasé  ;D
If I had nothing else to do I date say I'd have worked it out too.  ;)

8weekly

Re: my First price rise across the board.. wish me luck
« Reply #33 on: September 28, 2016, 02:42:29 pm »
It's quite interesting though because obviously on average I pick up x number of new jobs in a week, but every so many weeks it's a bit quieter and in those quieter times I do tend to price lower to secure the work. When work is flooding in, I'm much more blase (don't know how to add an inflection).

I have just picked up our biggest job ever which is a twice a year school, but now I'm thinking I priced it too low and that's why I got it. The mind is a funny thing eh?

It sure is, a bit like the rich ugly bloke dating the hoty, in his mind he's got her because of his looks and charm.

https://www.youtube.com/watch?v=Lj-9lSEBBm0

 ;D ;D

SeanK

Re: my First price rise across the board.. wish me luck
« Reply #34 on: September 28, 2016, 02:55:27 pm »
It's quite interesting though because obviously on average I pick up x number of new jobs in a week, but every so many weeks it's a bit quieter and in those quieter times I do tend to price lower to secure the work. When work is flooding in, I'm much more blase (don't know how to add an inflection).

I have just picked up our biggest job ever which is a twice a year school, but now I'm thinking I priced it too low and that's why I got it. The mind is a funny thing eh?

It sure is, a bit like the rich ugly bloke dating the hoty, in his mind he's got her because of his looks and charm.

https://www.youtube.com/watch?v=Lj-9lSEBBm0

 ;D ;D

LOL.

NWH

  • Posts: 16952
Re: my First price rise across the board.. wish me luck
« Reply #35 on: September 28, 2016, 03:14:35 pm »
I never have sent out a letter explaining this I just include the increase in the ticket or tell them when I see them,they accept it will go up I wouldn't bring it to there attention to much by way of headed paper lol,you do that every 2-3 years they'll soon think blimey is it going up again. 

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #36 on: September 28, 2016, 03:17:27 pm »
I never have sent out a letter explaining this I just include the increase in the ticket or tell them when I see them,they accept it will go up I wouldn't bring it to there attention to much by way of headed paper lol,you do that every 2-3 years they'll soon think blimey is it going up again.

if they pay by DD you have to inform them, with i think 5 days notice minimum, its on the DD guarantee.

i dont do the windows, and most of our customers are out at work when we arrive so we have to write

iSparkle Window Cleaning

www.isparklewindowcleaning.uk

NWH

  • Posts: 16952
Re: my First price rise across the board.. wish me luck
« Reply #37 on: September 28, 2016, 03:58:37 pm »
The ones on DD I wait till like I say see them or ticket them to inform them but I would never send out a  letter informing them some would say un professional but IMO less chance in upsetting them by making a statement about it,2 years will come round quicker in there head than yours,some of my customers I only see them 3/4 times in 2 years.

dazmond

  • Posts: 23980
Re: my First price rise across the board.. wish me luck
« Reply #38 on: September 28, 2016, 06:29:48 pm »
I increase prices every other year without fail.  Doesn't have to be much, but it has to be something, even if it's only 50p.

That way you don't end up with having to impose large rises on customers.

that's really interesting pete. I;ve just put them up by 80 p each, wth the aim to have regular small price rises every 3 years.

i read somewhere that people say they prefer less frequent larger price rises than more frequent small ones (but who knows what people say they prefer and what their actual behaviour is)

with 50p every 2 years do you get much cancelling? what is their response to it and how do they pay you?

we're (almost) 100% DD now so i wrote to them explaining and then just added the price rise as a bulk DD update

why 80p and not a quid?
price higher/work harder!

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #39 on: September 28, 2016, 08:59:33 pm »
I increase prices every other year without fail.  Doesn't have to be much, but it has to be something, even if it's only 50p.

That way you don't end up with having to impose large rises on customers.

that's really interesting pete. I;ve just put them up by 80 p each, wth the aim to have regular small price rises every 3 years.

i read somewhere that people say they prefer less frequent larger price rises than more frequent small ones (but who knows what people say they prefer and what their actual behaviour is)

with 50p every 2 years do you get much cancelling? what is their response to it and how do they pay you?

we're (almost) 100% DD now so i wrote to them explaining and then just added the price rise as a bulk DD update

why 80p and not a quid?

just trying to get it as high as i can, without upsetting people. i though i'd keep it just under a quid. i guess its like shops advertising things for £1.95 rather than £2.
iSparkle Window Cleaning

www.isparklewindowcleaning.uk