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Richard iSparkle

  • Posts: 2491
my First price rise across the board.. wish me luck
« on: September 20, 2016, 09:42:38 am »
6 years in business and I'm finally putting my prices up for all customers (who've been with us more than 12 months)

i'm feeling a bit nervous, but i know that it's something i have to bite the bullet and do to keep my business healthy long term...

i'll let you know how it goes...
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Arnold Palmer

  • Posts: 20800
Re: my First price rise across the board.. wish me luck
« Reply #1 on: September 20, 2016, 09:56:26 am »
I approach it with the mind set that I'm putting the prices up x% so I can afford to lose x% of the customers.

Same money for less work. Then you fill in the gaps.
#aliens

nathankaye

  • Posts: 5366
Re: my First price rise across the board.. wish me luck
« Reply #2 on: September 20, 2016, 01:31:03 pm »
Well its a simple truth, nothing stays the same price and esp not for six yrs. But this gives you the advantage, simply state /remind tbem, that youve not had a price increase for six yrs. Infact if your like me, alot of your customers will probably be asking if its still same price or not. Because they are expecting prices to have gone up by now.
Any you loose, as u no doubt know already will soon be replaced any ways...so its a win win  :)
facebook.com/1NKServices
1NKServices.co.uk

AuRavelling79

  • Posts: 25403
Re: my First price rise across the board.. wish me luck
« Reply #3 on: September 20, 2016, 02:01:26 pm »
I approach it with the mind set that I'm putting the prices up x% so I can afford to lose x% of the customers.

Same money for less work. Then you fill in the gaps.

I'm putting my prices up 100% and so I can afford to lose 100% of my customers.  ;)
It's a game of three halves!

AuRavelling79

  • Posts: 25403
Re: my First price rise across the board.. wish me luck
« Reply #4 on: September 20, 2016, 02:02:08 pm »
Seriously though at the lower percentages it works fine.
It's a game of three halves!

Shrek

  • Posts: 3931
Re: my First price rise across the board.. wish me luck
« Reply #5 on: September 20, 2016, 02:04:02 pm »
look at it this way - 100 custys at £10 brings in a grand , price increase to £12 , now brings in 1200 . You lose 15 customers, your bringing in 1020 ! Less work more money!! happy days

DaveG

  • Posts: 6347
Re: my First price rise across the board.. wish me luck
« Reply #6 on: September 20, 2016, 02:56:27 pm »
I approach it with the mind set that I'm putting the prices up x% so I can afford to lose x% of the customers.

Same money for less work. Then you fill in the gaps.

What can I say.. The thing is Soupy is right  :)
You can't polish a turd

Mick Kent

  • Posts: 1380
Re: my First price rise across the board.. wish me luck
« Reply #7 on: September 20, 2016, 05:03:05 pm »
The thing is Soupy is right.

capn sparkle

  • Posts: 567
Re: my First price rise across the board.. wish me luck
« Reply #8 on: September 20, 2016, 05:56:19 pm »
Soupy is right! Again  ;D

jo5hm4n

  • Posts: 948
Re: my First price rise across the board.. wish me luck
« Reply #9 on: September 20, 2016, 06:07:08 pm »
look at it this way - 100 custys at £10 brings in a grand , price increase to £12 , now brings in 1200 . You lose 15 customers, your bringing in 1020 ! Less work more money!! happy days

I like your thinking shrek, okay i definitely need to put my prices up soon!

dazmond

  • Posts: 23981
Re: my First price rise across the board.. wish me luck
« Reply #10 on: September 20, 2016, 06:29:54 pm »
ive put mine up twice in 7 years.always in april(tell em in feb/march).only ever lost 2 or 3 customers each time.a lot of my older established work will be going up again next april.

the hardest work to put up is work you ve had for 20+ years!(they dont like it!) ;D
price higher/work harder!

dazmond

  • Posts: 23981
Re: my First price rise across the board.. wish me luck
« Reply #11 on: September 20, 2016, 06:33:13 pm »
6 years in business and I'm finally putting my prices up for all customers (who've been with us more than 12 months)

i'm feeling a bit nervous, but i know that it's something i have to bite the bullet and do to keep my business healthy long term...

i'll let you know how it goes...

are your prices not already really high?(like £15-£20 for 3 bed semis?).i might be getting you mixed up with someone else on here.apologies if i have! :)
price higher/work harder!

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #12 on: September 20, 2016, 08:58:49 pm »
6 years in business and I'm finally putting my prices up for all customers (who've been with us more than 12 months)

i'm feeling a bit nervous, but i know that it's something i have to bite the bullet and do to keep my business healthy long term...

i'll let you know how it goes...

are your prices not already really high?(like £15-£20 for 3 bed semis?).i might be getting you mixed up with someone else on here.apologies if i have! :)
hey daz,

our prices aren't high really for our area. i think when i started we pushed prices up a little.. a 3 bed semi is £13-21 depedngin on whether they have conny or extension, or both.

after 6 years tho some of our early clients are a bit low though, and they'll just get worse.

I've spent the last 2 years getting all of them onto DD's so we can finally put them all up a little. we had loads on standing orders which have been an effort to convert them all over to DD's. but finally done it. only 9 left on SO's tonight, and about 10 pay us by cheque.

i'm going to be 100% DD for domestics by end of October. from then on i'll do a price rise every alternate year i reckon
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Richard iSparkle

  • Posts: 2491
Re: my First price rise across the board.. wish me luck
« Reply #13 on: September 27, 2016, 10:12:43 am »
it's squeaky bum time...

sent out letters to all my customers due a price increase last thursday and the changes to their DDs happened overnight on saturday...

had 3 cancel so far, but not sure if they're just normal cancellations or related to the price rise? also i'm going to give them a call to see if i can save any of them....

iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Arnold Palmer

  • Posts: 20800
Re: my First price rise across the board.. wish me luck
« Reply #14 on: September 27, 2016, 12:13:17 pm »
#aliens

Richard iSparkle

  • Posts: 2491

jk999

  • Posts: 2091
Re: my First price rise across the board.. wish me luck
« Reply #16 on: September 27, 2016, 06:31:41 pm »
I wouldnt have put them up before Christmas, people are already stressed out over if they have enough money for Christmas without you putting prices up i would wait till feb or march

Mick Kent

  • Posts: 1380
Re: my First price rise across the board.. wish me luck
« Reply #17 on: September 27, 2016, 06:39:55 pm »
There is never a good time to put prices up, if they need to be upped or your not happy at the current price of a particular job simply put it up.
Nothing worse than working and feeling that you are worth so much more.

nathankaye

  • Posts: 5366
Re: my First price rise across the board.. wish me luck
« Reply #18 on: September 27, 2016, 07:03:36 pm »
I worked with my friend on his round, every 4wks for about 10 yrs. My friend has moved away from area and i simply took over (after a small fee of course).
This particular job was 2monthly and my friend kinda let her dictate the price and didnt settle for a good price even when he increased it. Which he did 6 months before i took over. A large mansion home and a massive conservatory,  my friend finally got the price upto £30 every 2mnths.

After 2 cleans of me doing it (i never liked the price for the work being done. Ill post a picture next mnth when im cleaning it) i spoke to the owner and made it my work. I explained i could not justify the price as  i did smaller work for same price. Therefore the house alone was 30 and the conservatory was 20. I explained one clean be the house and every 4mnths house n conservatory. She agreed!!!
I messaged my friend and he couldnt believe it!!
So stick to your guns and be happy with the price increase. Especially well thought out plans.
facebook.com/1NKServices
1NKServices.co.uk

Mick Kent

  • Posts: 1380
Re: my First price rise across the board.. wish me luck
« Reply #19 on: September 27, 2016, 07:20:24 pm »
I recently bought a grand of underpriced trad work and have put some up by nearly £10 and havnt lost any since the 2 cleans i have done, was doing semi houses in Orpington/Pettswood for £10/12 and prices have been the same for 12 odd years, now they are all £20/25 which i put up before doing the first clean and swapped to wfp and all were as happy as Larry as now all there frames look like new as well as pure clean glass.
Turned the underpriced grand into nearly 2 grand and all for the low price of £500.  :)