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Plankton

  • Posts: 2441
Go Cardless error?
« on: September 19, 2016, 07:48:55 pm »
Has anyone had any problems like this before...  I created a payment and I've somehow charged the customer twice and I don't have a return facility. I'm sure I haven't made the mistake of creating another payment within 20 seconds.
Also this transaction has been paid to myself already.
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Arnold Palmer

  • Posts: 20800
Re: Go Cardless error?
« Reply #1 on: September 20, 2016, 11:29:38 am »
Never had a mistake through GC. Are you taking payments using their dashboard?
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#aliens

Plankton

  • Posts: 2441
Re: Go Cardless error?
« Reply #2 on: September 20, 2016, 05:21:58 pm »
Yes from the dashboard. Spoke to them and two transactions were created and there doesn't appear to have been a problem.
I must be loosing me marbles!
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