Is there a link to the article?
It's a publication I receive through the post every so often from Ionic (I can't find it online). If you order an Ionic brochure I think they'll send you through these magazines every 6 months or so.
I think once you're on the ionics mailing list you get them automatically. I think you can also get a PDF version by filling in the update request form on the ionics website
http://www.ionicsystems.co.uk/en/update_request.phpI enjoyed reading that article too, they often have a window cleaner telling his story. One of them was a guy who had a small van with a 400 litre system and just worked on his own with no desire to expand and rule the world, and how he was perfectly happy doing that. I liked that one because I could relate to it a bit better than some of these "10-vans on the road" guys. (nothing wrong with that either, but it's just not me!)
I also remember an article where some guys were using waterfed poles to clean a massive submarine. Have to say, i find this little mag interesting.