Yep, its been same here for i dont know how long. Only effected me since last yr when i got the van. However, the idiot council workers either at the office or dump site have messed up. On our permit, you have to designate which dump site you are going to, which i did. Also a description of my van, size and colour etc and the nature of my work. So several months pass before i need a skip run of household rubbish and the staff at the designated site would not open the gates to allow me to pass (as roof rack would have hit), stating i had to travel another 20 miles to another site. (Fiat scudo van) after an arguement with them, i circled block and went back and simply opened the gate myself rather than waiting for em to let me in or not!