i... and i know 100% that most of mine wouldnt have them done in the rain
Matt,
I'd like to see the results of your 100% survey, because my own anecdotal evidence suggests otherwise.
I've lost a couple of customers transferring to WFP; but I've not lost one because I cleaned their house when it was raining; or looked like it was going to rain.
In fact the opposite is true. I've picked up customers while working in the rain.
Of course, if it's 'humping' down with rain, I don't work; unless it's just a quick 'beefy' shower.
I think the worst thing about working in the rain isn't the 'getting wet', it's the thought a customer will complain. But they don't usually! Strangely enough they're generally bright enough to understand why you're doing it.
Not long after I first started window cleaning I remember asking a question about working in the rain; on this site.
I think it may have been 'Lionheart' (correct me if I'm wrong, Lionheart), but I was advised that if I was honest with myself, and could clean a window in the rain; which I can; then all I needed on top of that was the 'balls' to do it.
It was good advise.