[Tosh]

Dear Mr Palmer,

Many thanks for your reply. I have to say I wasn't expecting one, there was no need, no really.

Judging by your response I gather you are somewhat peeved by the fact that we, as a company are busy,  which is a regrettable attitude to adopt, considering the state of the economy, the country having just entered its fourth recession in 8 years.

I would however like to draw your attention to the following text on our contacts page on our website "We aim to respond to all e-mail messages within one working day, but if your query is urgent the quickest way to get in touch is always via the phone numbers below." Perhaps if your enquiry were urgent you might have taken on board that small note of caution and considered it before trying to imply we have been lacking in our response to yourself.

Perhaps I might suggest a visit to Specsavers, they being an appropriate institution by which we may be able to assess whether your inappropriate response was down to failing eyesight or stupidity. Or maybe your father simply installed the garden swing too close to the wall.

Kind regards.

M. Bateman - Oakley Window Cleaning.


In response to the following e-mail exchange.

On 20/05/2016 10:32, Bill wrote:
Would have been useful to know that FOUR days ago...

On 20 May 2016 at 09:37, Matthew Bateman
> <info@oakleywindowcleaning.co.uk> wrote:
>
> Hi, thankyou for your email.
>
> Unfortunately we are not in a position to take on any more work at the moment.
>
> Kind regards
>
> Matt Bateman | Manager | Oakley Window Cleaning
>
> TEL: 01256 782060 [2] | M: 07944 431670 [3] |
>
> http://www.oakleywindowcleaning.co.uk/video [4]

On 16/05/2016 13:31, Bill  wrote:
>
> From: Bill Dipstick<lightmancergb@gmail.com>
> Subject: 00 Alphington Green GU16 9LQ
>
> Message Body:
> Quote required for conservatory clean; remove weeds, moss and lichen, clear gutters.

[AuRavelling79]

Let it go Matthew ... he's not worth it!

 

[SeanK]

Would certainly be tempted but reluctantly I have to agree with Gold. lol.

[Smudger]

Not worth your time or effort I would have thought

Darran

[Tosh]

Let it go Matthew ... he's not worth it!

 

You of all people 

I was hoping for some Gold inspiration 

[rosskesava]

I love the last sentence. You can't beat a good quality insult.

Send it.

[DaveG]

Love it, send it!

[Lee Pryor]

Love it, send it!

lo I used to send stuff like this. Trouble is it ends up on google reviews ect ect. Not only that its still stressful even though its funny. I just delete them now or ignor it, lifes to short and there are plenty of customers who will think your great ect.

[8weekly]

Don't be a wuss. Send it. You know you want to.

[jo5hm4n]

I love a funny joke as much as everybody else, but when you start insulting people who have approached your company to request a quotation, nothing good is going to come of it, if anything you leave the door open for bad to come out of it.  Reputation is everything, and even though you are well established and probably have enough work to not worry at all about new or prospecting customers, i find personally that it's best too either ignore quotation requests or simply give a no answer if your busy and move on and leave it.   You know what people are like these days, for all you know they could write a bad review about you or spread all sorts of rubbish.  I had it happen to me in another business i was in, so all jokes aside your still running a business at the end of the day, and you will always win every time, if you take the moral high ground and maintain professionalism and don't succumb to the temptation to wipe the floor with potential customers ignorant thoughtless comments

Just saying

[robbo333]

Don't do it, don't lower yourself to his level.
After all you don't know the levels of stress HE may be under!
Probably mother has died, left him the property, he needs to get it cleaned up and sold quick so he can spunk the money on a month's tour of Thailand Titty bars. You just don't know 

[8weekly]

Lots of bad advice on this thread. Send it. The guys a rectoid.

[Tosh]

 

[DaveG]

Lots of bad advice on this thread. Send it. The guys a rectoid.

What's happened to you Matthew? The old you would of sent it without asking on here..

[Tosh]

I've decided Im a grown up now 

[G Griffin]

Lots of bad advice on this thread. Send it. The guys a rectoid.

Out of order; his mother just died!
Probably.

[8weekly]

Lots of bad advice on this thread. Send it. The guys a rectoid.

Out of order; his mother just died!
Probably.

Bad taste. I removed what I posted.

[Stoots]

four days is taking the p mind, if id have left it that long i wouldnt have bothered replying at all.

[G Griffin]

Lots of bad advice on this thread. Send it. The guys a rectoid.

Out of order; his mother just died!
Probably.

Bad taste. I removed what I posted.

It'll take you four days to do it, I reckon.

[Smurf]

"Would have been useful to know that FOUR days ago..."

Indeed, YES it would have