I've done a few jobs. They paid promptly. No dramas.
Osha clean may well have an idea that works but they need to get rid of all that twaddle language they use and say it straight. To me that type of use of words is for those who want to make something sound better than it is or to make themselves seem somehow better.
As an example, in the email back to Ian she used words like 'appropriate consideration' which is naff twaddle language. 'Appropriate consideration' actually means nothing and is a useless use of two words when 'consideration' is good enough.
I welcome your responsive replies and valued feedback to the viewpoint I have established above.