Hi,
It's great to have your feedback on the service that we are providing, thank you.
Our focus is to offer a service that allows customers to book and pay in a safer and more convenient way and to do that they are paying a small premium. The window cleaners that are registered with us do not pay a set fee, we give them the job details and the price and they can choose whether to accept the job or not.
The benefit to a window cleaner is that there is no requirement to allocate time or money to advertising or collecting monies owed.
You can find more information here https://www.osha-clean.com/partners.html and we are more than happy to answer your questions via this forum.
All the best Louise
Hi Mark & Louise
I've just watched your YouTube video...
Your USP seems to be that the customer doesn't have the hassle of having to find cash to pay the window cleaner..?
We have over 500 customers and only about 20% pay with cash these days... Others pay by bank transfer, direct debit, or card.
So I'm not sure that you're USP is going to work - as most people these days pay electronically - and most window cleaners these days accept various forms of payment not just cash?
Also... How are you going to make any money?
Example... Customer contacts you to have their windows cleaned... It's a £15 job... You spend time sourcing the window cleaner, spend time arranging the clean, and spend time processing the payment - how much of the £15 will you take for your time spent?
Also ... What if you arrange a clean and the window cleaner never turns up, or does a bad job? It's your company name tarnished...
And... What if a window cleaner does a job for you and then just takes on the customer direct for all future cleans?
I wish you the best - but there are so so many reasons why this idea won't work.
Andy