[Ian101]

WEDNESDAYS RESULTS   - NO APPOINTMENTS

Hi Ian,

Please find attached the results of today's 4 hours calling.

Overview:
2 leads in light green
1 info request in yellow (needs sending)
2 call back requests in blue
23 not interested in grey


2 LEADS OF WHICH 1 WAS FOR HIGH LEVEL INDOOR CLEANING WHICH WE DONT DO.

[Ian101]

THURSDAYS RESULTS - NO APPOINTMENTS

Hi Ian

Please find attached the results of today's 4 hours calling.

Overview:
1 lead in light green
1 web application in orange (needs submitting)
4 info requests in yellow (need sending)
14 not interested in grey

THE ONE LEAD WAS FROM A CAR / VAN DEALER WHO WOULD USE US IF WE WERE TO BUY VEHICLES FROM HIM

[dazmond]

get out canvassing/leafleting if your want more work ian.....you know the score.......

[Ian101]

Thought i would try this tele sales

[8weekly]

Thought i would try this tele sales

Yep, I had two days go at it. I reckon you're best doing it yourself with a background in sales.

[AuRavelling79]

I've averaged this over 4 days at 26 calls per 4 hour shift.

That is just over 9 minutes per call. (Bearing in mind that the bulk are "not-interested's" and probably very short)

Just seems a low rate of calls per hour to me for professionals. I would have thought 50 per shift would have seemed about right. Or 40 if there were some good leads that needed writing up.

I know that they will write up details and a good call should have time spent on it but less than half a dozen in the whole 4 days seem to be "good calls" and perhaps only one or two "hot leads" at all.

[Perfect Windows]

When I cold-called, we worked on 85 calls a day (over 7 hours).

Vin

[Tosh]

She's gonna love this thread.

[AuRavelling79]

When I cold-called, we worked on 85 calls a day (over 7 hours).

Vin

Which is almost exactly what I would have thought in my post above. (50 in 4 hours = 87.5 in 7 hours) What sort of response did you get Vin?

[AuRavelling79]

She's gonna love this thread.

But "not a lot"! 

[8weekly]

When I cold-called, we worked on 85 calls a day (over 7 hours).

Vin

Quicker with contact names. Perhaps they had to source them?

[Perfect Windows]

When I cold-called, we worked on 85 calls a day (over 7 hours).

Vin

Which is almost exactly what I would have thought in my post above. (50 in 4 hours = 87.5 in 7 hours) What sort of response did you get Vin?

I was booking appointments for myself when I sold some fairly specialised software about twenty years ago.

85 calls would get about 13 or 14 conversations with the person we targeted, leading to one appointment.

Vin

[Smudger]

Think your being a little harsh, sometimes it takes a while to get connected to the correct person.

Ian- did you specify that you didn't do high level internal cleaning ?

It was hardly the cold callers fault the van sales guy wanted you to buy something before cleaning his windows.

Were you aware or state that you expected say 60 plus calls per 4 hours

Darran

[Ian101]

Think your being a little harsh, sometimes it takes a while to get connected to the correct person.         ? I never said it didn't ??

Ian- did you specify that you didn't do high level internal cleaning ? window cleaning and pressure washing only however theyre only reacting to how the call panned out so no issue from me

It was hardly the cold callers fault the van sales guy wanted you to buy something before cleaning his windows. I never said it was ??

Were you aware or state that you expected say 60 plus calls per 4 hours didn't state or expect anything

Darran

so far ive only reported the results .. ive not made any comments about anything - at least I don't think I have so not sure if the questions above are for me or not ??

[Ian101]

When I cold-called, we worked on 85 calls a day (over 7 hours).

Vin

Quicker with contact names. Perhaps they had to source them?

Part of the package deal they sourced the date and I reviewed it before they started

[Ian101]

She's gonna love this thread.

I have never seen a thread with an as it happens slant for leading call so thought it may be handy for others on this forum.

[Ian101]

FRIDAYS AND FINAL DAYS RESULTS - NO APPOINTMENTS

Hi Ian,

Please find attached the results of today's 4 hours calling.

Overview:
3 info request in yellow (needs sending)
16 not interested in grey

The remainder in white are where we were unable to obtain an outcome during this session.

[Ian101]

ok now week all done and final results are in this is how im feeling about leading call and their performance.

Yes obviously a few more appointments would have been great and was hoping for about 3 proper good strong leads from this week which unfortunately haven't happened. Not getting into how many calls they made in an hour as not concerned from a first try experience - if I was going to do this again then yes would want to drill down more and get into calls per hour etc but this exercise wasn't about that - it was more to see if telesales would work for me the way I hoped it would and if the 2 big industrial areas near me were "ripe for the picking" .

is it their fault ??  no I don't think it is as I gave them a narrow spectrum to work from as wasn't into trying to compete with their current supplier so only wanted appointments with people who are without a window cleaner.

the upside is now got about 300 names and addresses on a database I can go at for the next however many months / years.

The big question is would I do this again = a big fat NO as for near £400 I can pay a canvasser a day rate for door knocking the industrial estates - this option wasn't available a few weeks ago but a local guy has just started up canvassing residential so will be trying him at some point in the near future - however wanted to try it and see if it worked.

[Smudger]

The first line of my post was just the general way in which people were picking thugs apart

For yourself, the posts looked and felt very anti - all caps and surly ( just my reading of them )

Tis a shame you didn't get anything this time, but just like door to door you can draw a blank, next week may have yielded that £20 a year contract.

Please post the results of how your canvasser does, be interesting to compare the results

Darran

[Ian101]

The first line of my post was just the general way in which people were picking thugs apart

For yourself, the posts looked and felt very anti - all caps and surly ( just my reading of them )


Darran

  ALL CAPS SO THE POST STOOD OUT FROM EVERYONE ELSES.

yup will repost after canvasser done his bit