I went to quote a job, huge bungalow with pots everywhere. About a minute after I pulled up the husband (old retired guy) decided he wanted to go out in his car so I had to move my van out of his way. No acknowledgment or thank you or smile or anything. She was a miserable old whatnit, very short, sharp and to the point, and the more she led me around this minefield of a bungalow the more I didn't want to do it. She got to her patio doors with a sea of plant pots leading up to them and she said to me 'how are going to clean that lot then' and I just turned and smiled politely and said 'i'm not' and walked off.