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dazmond

  • Posts: 23977
gardiner brush quality
« on: February 01, 2016, 08:22:12 am »
i recently bought a supreme medium mixed bristle brush(a few months ago)and ive only used it a handful of times and its gone badly out of shape already.i use it with hot water(about 35degrees)so not too hot.i liked the softer bristle versions but this version is not robust enough IMO.

I dont like to slate alexs products usually as his company supply the best poles out there and customer service and delivery is excellent.

however i dont think some of his brushes are up to the job TBH.

the xline mono brushes are far better quality IMO esp with hot water.they keep their shape and have more densely packed bristles.

sorry alex!
price higher/work harder!

Mike #1

  • Posts: 4668
Re: gardiner brush quality
« Reply #1 on: February 01, 2016, 09:04:43 am »
Got to agree i have had an Xtreme brush since 7th Dec so about 7 weeks use and had to change it on Friday as the scrubbing ability just isn't their any more it would struggle to manage with small marks on windows .

SeanK

Re: gardiner brush quality
« Reply #2 on: February 01, 2016, 09:14:20 am »
Neither one of those brushes is going to last with hot water you need the stiff brushes for that.
Iv just bought a Supreme medium mixed after the last debate on brushes and have to be honest I am finding it better
compared to the Xtreme plus the weight difference is hardly noticeable, never had any problems with the Xtreme not lasting
though.

Alex Gardiner

  • Posts: 7742
Re: gardiner brush quality
« Reply #3 on: February 01, 2016, 09:17:16 am »
i recently bought a supreme medium mixed bristle brush(a few months ago)and ive only used it a handful of times and its gone badly out of shape already.i use it with hot water(about 35degrees)so not too hot.i liked the softer bristle versions but this version is not robust enough IMO.

I dont like to slate alexs products usually as his company supply the best poles out there and customer service and delivery is excellent.

however i dont think some of his brushes are up to the job TBH.

the xline mono brushes are far better quality IMO esp with hot water.they keep their shape and have more densely packed bristles.

sorry alex!

Hi Dazmond

We do supply a wide variety of brushes to appeal to different users and conditions. The Supreme brushes are a fast easy splay brush with very different design and use characteristics to the X-Line mono brushes. If using hot water, which you are, the Supreme to use with hot water would be the Supreme stiff which is better designed to cope with the hotter water and still be efficient in its wide splay style.

It is always important to compare like for like with brushes. For instance the closest brush to compare with an X-line mono is the Super-lite Medium-mixed (which when assembled are both the same weight). This way you are comparing a brush designed to perform in a similar way at a similar weight and size.


Alex Gardiner

  • Posts: 7742
Re: gardiner brush quality
« Reply #4 on: February 01, 2016, 09:21:01 am »
Got to agree i have had an Xtreme brush since 7th Dec so about 7 weeks use and had to change it on Friday as the scrubbing ability just isn't their any more it would struggle to manage with small marks on windows .

The Xtreme is a more specialist brush for those who rate light weight above everything else. Whilst thousands of users love them and use them for all maintenance cleaning, they do not suit everyone and do not have the longevity of a bigger, denser brush such as the Super-Lite brushes.

We will soon be bringing out the Ultimate, which aims to be a good balance between the light weight of the Xtreme and the coverage, cleaning ability and longevity of a Super-Lite. I think that this will appeal to those who like the light weight of an Xtreme, but want a bit more substance and bite on the glass.

Alex Gardiner

  • Posts: 7742
Re: gardiner brush quality
« Reply #5 on: February 01, 2016, 09:21:57 am »
Neither one of those brushes is going to last with hot water you need the stiff brushes for that.
Iv just bought a Supreme medium mixed after the last debate on brushes and have to be honest I am finding it better
compared to the Xtreme plus the weight difference is hardly noticeable, never had any problems with the Xtreme not lasting
though.

Hi Sean

Could you drop me an email on alex@agardiner.co.uk  :)

Mike #1

  • Posts: 4668
Re: gardiner brush quality
« Reply #6 on: February 01, 2016, 10:42:31 am »
Got to agree i have had an Xtreme brush since 7th Dec so about 7 weeks use and had to change it on Friday as the scrubbing ability just isn't their any more it would struggle to manage with small marks on windows .

The Xtreme is a more specialist brush for those who rate light weight above everything else. Whilst thousands of users love them and use them for all maintenance cleaning, they do not suit everyone and do not have the longevity of a bigger, denser brush such as the Super-Lite brushes.

We will soon be bringing out the Ultimate, which aims to be a good balance between the light weight of the Xtreme and the coverage, cleaning ability and longevity of a Super-Lite. I think that this will appeal to those who like the light weight of an Xtreme, but want a bit more substance and bite on the glass.

Thanks for the response Alex the Xtreme brushes are my favourite i have almost always bought the lightest brushes you offer but have tried other brushes in your range but the bit of extra weight has not been good for my shoulder , Very much looking forward to the new brush once available .

KS Cleaning

  • Posts: 3955
Re: gardiner brush quality
« Reply #7 on: February 01, 2016, 12:16:13 pm »
i recently bought a supreme medium mixed bristle brush(a few months ago)and ive only used it a handful of times and its gone badly out of shape already.i use it with hot water(about 35degrees)so not too hot.i liked the softer bristle versions but this version is not robust enough IMO.

I dont like to slate alexs products usually as his company supply the best poles out there and customer service and delivery is excellent.

however i dont think some of his brushes are up to the job TBH.

the xline mono brushes are far better quality IMO esp with hot water.they keep their shape and have more densely packed bristles.

sorry alex!
No you're not getting the brush replaced free of charge :P

mufcglen

  • Posts: 1507
Re: gardiner brush quality
« Reply #8 on: February 01, 2016, 12:56:26 pm »
Got to agree i have had an Xtreme brush since 7th Dec so about 7 weeks use and had to change it on Friday as the scrubbing ability just isn't their any more it would struggle to manage with small marks on windows .

The Xtreme is a more specialist brush for those who rate light weight above everything else. Whilst thousands of users love them and use them for all maintenance cleaning, they do not suit everyone and do not have the longevity of a bigger, denser brush such as the Super-Lite brushes.

We will soon be bringing out the Ultimate, which aims to be a good balance between the light weight of the Xtreme and the coverage, cleaning ability and longevity of a Super-Lite. I think that this will appeal to those who like the light weight of an Xtreme, but want a bit more substance and bite on the glass.

having used nothing but gardiners i ordered an xline to try after all the raving comments and it scrubbed great but weight is a big issue for me with my joints and im a regular supreme flocked user, i found the xline more heavy and found the stock stuck out too much when wiping across the sills and catched them and like Alex says more comparable to the superlite which was just too heavy for me personally over the day.
ive got a load of extreme and supremes now but i stick with the supremes, i too use hot water but dont seem to have any issues myself with the brush but i only use the water at about 35 degrees luke warm as i dont trust it anymore after cracking a window a few years back!!
cant wait untill the ultimate comes out but ive heard good reviews too about the new facelift neon on the facebook pages and it sounds comparable to the supremes in weight.
it looks the same as the xline too and wcw brushes, i wonder if theyre made by the same manufacturer?

Alex Gardiner

  • Posts: 7742
Re: gardiner brush quality
« Reply #9 on: February 01, 2016, 01:10:16 pm »
Got to agree i have had an Xtreme brush since 7th Dec so about 7 weeks use and had to change it on Friday as the scrubbing ability just isn't their any more it would struggle to manage with small marks on windows .

The Xtreme is a more specialist brush for those who rate light weight above everything else. Whilst thousands of users love them and use them for all maintenance cleaning, they do not suit everyone and do not have the longevity of a bigger, denser brush such as the Super-Lite brushes.

We will soon be bringing out the Ultimate, which aims to be a good balance between the light weight of the Xtreme and the coverage, cleaning ability and longevity of a Super-Lite. I think that this will appeal to those who like the light weight of an Xtreme, but want a bit more substance and bite on the glass.

having used nothing but gardiners i ordered an xline to try after all the raving comments and it scrubbed great but weight is a big issue for me with my joints and im a regular supreme flocked user, i found the xline more heavy and found the stock stuck out too much when wiping across the sills and catched them and like Alex says more comparable to the superlite which was just too heavy for me personally over the day.
ive got a load of extreme and supremes now but i stick with the supremes, i too use hot water but dont seem to have any issues myself with the brush but i only use the water at about 35 degrees luke warm as i dont trust it anymore after cracking a window a few years back!!
cant wait untill the ultimate comes out but ive heard good reviews too about the new facelift neon on the facebook pages and it sounds comparable to the supremes in weight.
it looks the same as the xline too and wcw brushes, i wonder if theyre made by the same manufacturer?

Thanks for the feedback.

The facelift neon and the X-line are the same brushes (virtually) they come from the same factory and use the same base stock. I imagine that facelift have reduced the bristle count slightly compared to the X-Line to reduce the weight by the extra 7g.

Interestingly both these firms now use our  UK manufacturing factory that we have been using for Gardiner brushes for the last 7 years or so. So their stock material, bristle material and bristle fastening is now the same as Gardiner brushes always have been  :)

Lee GLS

  • Posts: 3844
Re: gardiner brush quality
« Reply #10 on: February 01, 2016, 01:16:41 pm »
Got to agree i have had an Xtreme brush since 7th Dec so about 7 weeks use and had to change it on Friday as the scrubbing ability just isn't their any more it would struggle to manage with small marks on windows .

The Xtreme is a more specialist brush for those who rate light weight above everything else. Whilst thousands of users love them and use them for all maintenance cleaning, they do not suit everyone and do not have the longevity of a bigger, denser brush such as the Super-Lite brushes.

We will soon be bringing out the Ultimate, which aims to be a good balance between the light weight of the Xtreme and the coverage, cleaning ability and longevity of a Super-Lite. I think that this will appeal to those who like the light weight of an Xtreme, but want a bit more substance and bite on the glass.

having used nothing but gardiners i ordered an xline to try after all the raving comments and it scrubbed great but weight is a big issue for me with my joints and im a regular supreme flocked user, i found the xline more heavy and found the stock stuck out too much when wiping across the sills and catched them and like Alex says more comparable to the superlite which was just too heavy for me personally over the day.
ive got a load of extreme and supremes now but i stick with the supremes, i too use hot water but dont seem to have any issues myself with the brush but i only use the water at about 35 degrees luke warm as i dont trust it anymore after cracking a window a few years back!!
cant wait untill the ultimate comes out but ive heard good reviews too about the new facelift neon on the facebook pages and it sounds comparable to the supremes in weight.
it looks the same as the xline too and wcw brushes, i wonder if theyre made by the same manufacturer?

Thanks for the feedback.

The facelift neon and the X-line are the same brushes (virtually) they come from the same factory and use the same base stock. I imagine that facelift have reduced the bristle count slightly compared to the X-Line to reduce the weight by the extra 7g.

Interestingly both these firms now use our  UK manufacturing factory that we have been using for Gardiner brushes for the last 7 years or so. So their stock material, bristle material and bristle fastening is now the same as Gardiner brushes always have been  :)

If their bristle material is the same how come their bristles keep their shape better and last longer than gardiner brushes ?

Alex Gardiner

  • Posts: 7742
Re: gardiner brush quality
« Reply #11 on: February 01, 2016, 01:53:29 pm »

If their bristle material is the same how come their bristles keep their shape better and last longer than gardiner brushes ?

It really does depend which of the Gardiner brushes you are comparing to the xline brush. For the current closest 'like for like' brush you would need to compare either the Super-Lite Medium-Mixed, Super-Lite Flocked or Super-Lite Stiff brushes. These are almost exactly the same weight as the xline brushes (when both assembled with jets and socket) and have great longevity and keep their shape just as well as the xline brushes. The Super-Lite brushes are our best-selling brushes, the rest of the ranges are provided to appeal to those for whom the standard brushes are either too heavy or do not work the glass in the way that they like - personally I prefer using either the Supreme Soft-Hybrid or the Xtremes.

However if you are comparing it to other brushes from the Gardiner range then the style, weight and design of the brushes will affect their robustness and longevity. For instance a Supreme Soft Hybrid brush is a very different brush, it has much softer bristles and has a very wide splay for fast easy cleaning. However it will not have the longevity of the stiffer bristles on the xline brush, it will also not cope with hot water as well, being a softer brush.

NWH

  • Posts: 16952
Re: gardiner brush quality
« Reply #12 on: February 01, 2016, 03:21:07 pm »
Xline bristles the same are they mmmmm I couldn't obviously prove it but If I had to give my opinion I would say they are not the same,the orange bristles are almost silky in feel and appearance they do not look or feel the same to me at all.

Alex Gardiner

  • Posts: 7742
Re: gardiner brush quality
« Reply #13 on: February 01, 2016, 03:36:09 pm »
Xline bristles the same are they mmmmm I couldn't obviously prove it but If I had to give my opinion I would say they are not the same,the orange bristles are almost silky in feel and appearance they do not look or feel the same to me at all.

Thanks for you opinion NWH  :)

Perhaps it's the orange colour throwing you off!

They are exactly the same material as our white, black and red mono-filament material - they all have the same glossy finish and also are the same material according to the tech specs given to me by the manufacturer. Of course there are different sizes of diameter which do affect the feel along with the length of bristles used in a brush which changes the feel.

8weekly

Re: gardiner brush quality
« Reply #14 on: February 01, 2016, 03:44:14 pm »
Xline bristles the same are they mmmmm I couldn't obviously prove it but If I had to give my opinion I would say they are not the same,the orange bristles are almost silky in feel and appearance they do not look or feel the same to me at all.

Thanks for you opinion NWH  :)

;D

robbo333

  • Posts: 2419
Re: gardiner brush quality
« Reply #15 on: February 01, 2016, 04:42:27 pm »
I'm looking forward to trying one of the new brushes. I like the Xtreme brushes (and so do my poor elbows) but my brushes tend to wear out at the ends. Alex, could you design the bristles at each end of the brush (say 25mm in from the ends) to be stiffer than the rest of the brush? But then I guess 'wear and tear' is something we just have to live with. In an ideal world my round would be all bungalows (easier on the elbows) with a short pole and a radius sill brush. Oh and all my customers would be Melinda Messenger!  ;D
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

Smudger

  • Posts: 13438
Re: gardiner brush quality
« Reply #16 on: February 01, 2016, 04:48:14 pm »
I think it's fair to say, that all brushes perform better when new, but all lose scrubbing power after a few months ( you may still have all your bristles but they defo lose power ) so whichever brush you have should be changed every 6 to 8 months depending on how much it's used

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

ChumBucket

Re: gardiner brush quality
« Reply #17 on: February 01, 2016, 05:28:30 pm »
I'm looking forward to these new brushes, they sound ideal- a middle ground between Super Lite and Xtreme. Bring 'em on!! :)

I tend to agree with Smudger that all brushes lose some degree of effectiveness over time regardless of visual integrity.

NWH

  • Posts: 16952
Re: gardiner brush quality
« Reply #18 on: February 01, 2016, 05:36:39 pm »
I'd like to know what particular brush your comparing it with in the range,I have the vast majority of them to compared it to. The only one that looks anything like it in glossy bristles is the black flocked version,there has not been a Gardiner brush I've used that's the same as the orange Xline.

Alex Gardiner

  • Posts: 7742
Re: gardiner brush quality
« Reply #19 on: February 01, 2016, 05:45:18 pm »
I'm looking forward to trying one of the new brushes. I like the Xtreme brushes (and so do my poor elbows) but my brushes tend to wear out at the ends. Alex, could you design the bristles at each end of the brush (say 25mm in from the ends) to be stiffer than the rest of the brush? But then I guess 'wear and tear' is something we just have to live with. In an ideal world my round would be all bungalows (easier on the elbows) with a short pole and a radius sill brush. Oh and all my customers would be Melinda Messenger!  ;D

If you want to reduce the edge 'wear & tear' on an Xtreme brush then you can always fit this brush bumper to them - http://gardinerpolesystems.co.uk/all-products/water-fed-poles/brushes/brush-head-attachments/super-litear-brush-bumper.html

Of course it will add a little weight though.

In my ideal window cleaning world it would always be sunny  ;D