What a pile of crap!
you have your costs for the business whether you do this job or not,,,
The only cost involved in each individual job is Chems, fuel and time, and time is free!!
You cannot spout off about business costs like you have... because you pay them even if you sit on your ass all day long waiting for the jobs to come in..
If you have no work on, what is the point of being the most expensive upholstery cleaner in the area and not get any work?
There comes a time when you have to say bollox to your price principles, and compromise a bit..... Or be the most expensive cleaner out of business..
I know that is a bit black and white,but.. I am sure you know what I mean...