[Paul erithwc]

How do you  set-up a Facebook page so customers can rate your service?

I have seen other cleaners have ratings on their page form customers but I'm not sure what I need to change

Thanks Paul

[SeanK]

How do you  set-up a Facebook page so customers can rate your service?

I have seen other cleaners have ratings on their page form customers but I'm not sure what I need to change

Thanks Paul

Get a grip mate , if your service is rated you will know by recommendations.

[AuRavelling79]

How do you  set-up a Facebook page so customers can rate your service?

I have seen other cleaners have ratings on their page form customers but I'm not sure what I need to change

Thanks Paul

Get a grip mate , if your service is rated you will know by recommendations.

Sharp.

But so very true.

[SeanK]

Too sharp to be honest and uncalled for, sorry about that Paul.

[8weekly]

How do you  set-up a Facebook page so customers can rate your service?

I have seen other cleaners have ratings on their page form customers but I'm not sure what I need to change

Thanks Paul

Get a grip mate , if your service is rated you will know by recommendations.

Sharp.

But so very true.

But no amount of recommendations on Facebook or by word of mouth will ever get you full. Although when I see a new windie I always make a point of saying you don't need to knock or leaflet, just do a good job and you'll have a full round in no time. 

[Walter Mitty]

It's not always the case but, in general, satisfied customers will say nothing - but dissatisfied customers will be more vocal on the internet.  One of the problems is that somebody can be dissatisfied because you won't adapt to their individual needs (e.g. only clean if I'm in), but they won't actually say why they are dissatisfied.
Result: You can end up with dissatisfaction being expressed but have no way of answering it.

My take is that I prefer not to give customers that sort of power.
I won't adapt to your needs?
No problem, find a window cleaner who will.  For pity's sake, if you're nice about it, I'll even help you find one.

[Paul erithwc]

I wasn't sure if it would be another powerful seo tool and if crap comments could be removed 

Paul

[8weekly]

It's not always the case but, in general, satisfied customers will say nothing - but dissatisfied customers will be more vocal on the internet.  One of the problems is that somebody can be dissatisfied because you won't adapt to their individual needs (e.g. only clean if I'm in), but they won't actually say why they are dissatisfied.
Result: You can end up with dissatisfaction being expressed but have no way of answering it.

My take is that I prefer not to give customers that sort of power.
I won't adapt to your needs?
No problem, find a window cleaner who will.  For pity's sake, if you're nice about it, I'll even help you find one.

Absolutely right.

Here's a review I got:

 Sadly, very rude when cancelling the service. Would have used again otherwise but I would never want to put up with customer service (rudeness) like that. Such a shame.

Actually, they said they wanted a regular service and had absolutely disgusting windows hence got a clean cheap. Cancelled after two cleans as they had sold the house. I pointed out to them that it was dishonest not to mention they were selling the house when booking a "regular" service.

[nathankaye]

I have a business page on facebook and find it very beneficial. My customers refer their friends to my page and I have gained alot of work from it! Obviously down to good work and brilliant reputation,  but this is another avenue to advertise in.
In order for your customers to rate it, you need to enter your business details including the address!