[Dave Willis]

I always spend £50+ with Gardiners and avoid the postage costs. Is there a way of reducing the costs on small items or doesn't that happen these days? By that I mean if say you bought two taps, do you get billed twice for postage?

[AuRavelling79]

Do you mean generally or just with Gardiners?



 

[Dave Willis]

Just Gardiners. Nothing against them just seem to remember there was a way to stop getting billed on every item when they all get sent together. If not I can wait to put it on next months standing order 

[ChumBucket]

Surely you just add any amount of items to a single basket/order/transaction? Delivery based on one order regardless of amount of items within it?

[Smurf]

Re: How do you avoid postage costs? Hmmm...Go and pick it up maybe

[Alex Gardiner]

I always spend £50+ with Gardiners and avoid the postage costs. Is there a way of reducing the costs on small items or doesn't that happen these days? By that I mean if say you bought two taps, do you get billed twice for postage?

If you order two taps together in an order then you will only ever be charged one set of delivery costs. If these two taps were part of a larger order that was over £50 in value then the postage would be free.

If however you bought just one tap in one transaction and then later bought a second tap in another transaction you would be charged two lots of postage as these would be two separate orders. If you wanted these two separate orders combined (and one had not already been fulfilled and sent out) then you could always ring up or email our sales team and they would combine the order and refund the second set of postage.

In fact if our sales team spot that someone has placed two separate orders online within hours of each other and they could be combined they will usually combine the order and refund the postage cost where needed. We do try and be helpful and logical where possible 

[Dave Willis]

Cheers Alex, that's all I wanted to know.