Lol lots of bum kissing going on with the is thread,I would love to see the quality of the work done by a complete newbie that knows not of any pitfalls when cleaning with a pole I used to think it was scrub and run until I did some inside and out jobs years ago. Your not a proper windy until you've mastered the blade before even thinking of getting the pole out people want insides doing on a lot of work I do,you say you replace work this seems to get mentioned quiet a lot the fact that you replace work,why I very rarely lose work unless it's someone moving house and even then more often than not the new owners take you there's normally a list left of all people that do work on the house. If you were to give the franchisee a grands worth of work to do a week it's unrealistic to think they'd get through it and clean it to a top standard even half desent if they've never cleaned Windows,I know it's not rocket science but even learning to know where your going on a round so that your fully up to speed takes time,months in some cases years if your right out in the sticks when even satnav won't help you. I would go as far as to say that sending a complete beginner to a paying customers house is a p take TBH.