In the franchising route you will always get a better candidate,
They most likely had a decent occupation in the past, have a family to provide for and the cash to invest, either savings or redundancy. By their nature they will be more motivated and successful. They can see a buisness oppertunity that they control, it's ready to roll and can build on it with a backup team.
We employ, and fortunately for me Mrs smudger is a great people person with a great knowledge from recruitment so far our team of guys are as dedicated as we are, that's not to we've had the odd lemon thrown in!
Both option allow you too come away from the tools and see the bigger picture, developed the biz and keep growing, if you can't let go, and feel that you are the only one who do it correctly and constantly micro manage then both options are not for you.
Our customers can get anyone of 5 different cleaners, there's never an issue, they know our staff will do a top job - only when I very first moved off the glass did we receive the odd grumble but nothing like that for the last three years! - it's about managing customers expectations.
We have 75 rounds over the four week cycle, it takes between 4 to 6 months for a new guy to see them all.
Darran