Because the heater kept having to fire up after it had restarted after the water had stopped ie dealing with a customer , disconnecting and reeling in hose this caused a massive drain on the batteries , I did charge them up daily and kept the water recycling back to tank like Purefreedom advised but the batteries ran out about every 9 months and I would have to buy 2 new ones each time and then also service the burner or replace it every year or 18months ...... It was a good heater and Purefreedom are the best company out their imo but I just couldn't face the continual periodic maintenance that was required ..... I paid £3400 for the heater and 4 years later after paying out on about 3 services and daily diesel usage of £6 a day and prob using about 7 new leisure batteries I ended up selling it for £500 and just started using a gas set up now which is just so much less of a headache ..... As I say though I am not slating Purefreedoms service but for me I just wish I had gone down the gas route earlier but I didn't as I was scare Mongered into believing it was too dangerous.... But used sensibly in the right way you are fine with a gas heater Imo.......