[Steven Butler]

Been asked to clean this expensive rug. Its from John Lewis and 100% wool.
Has anyone cleaned similar and if so how? Cheers

[Jennifer w]

Mmm, I'm not sure but I'd definately let the customer know that the train track stain will probably be hard to remove....

[Lee Breen]

It's machine made Belgium rubbish.

£160 new

[Simon Gerrard]

If you screw it up you'll probably get railroaded

[Robin Ray]

Stephen, just clean it the same as a wool carpet. Check for colour fastness first though, however its unlikely it will bleed.
One extra thing you can do with rugs is turn them upside down on a sheet and vac them from the back in a couple of different directions this will knock out a lot but not all the dust from inside, you may be surprised how much comes out.

[Steven Butler]

Thanks Robin

[Dan Wileman]

Have you had correct "train" ing

[wayne zabel]

Yes he has he will "steam" clean it

[scott johns]

I think you lot are all going of the rails now

[JandS]

Robin's has put you on the right track.

[wayne zabel]

I think this will signal an end to these puns

[Neil Jones]

I think the whole john Lewis thing has given you tunnel vision.