Not much hope of a cash refund then by the looks of it as the crafty begger still ship the goods after you cancelled the order
15.Refunds for equipment will only be made when:-
a) The goods have been returned
b) Assessment has been made and deductions applied for wear & tear, damage and general condition
c) 20% restocking charge applied if goods are 100% resalable
d) 100% refund is made via credit note only