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It appears you ordered non-standard goods ( normally non-returnable) which were not delivered within a previously specified time limit. Have you a written contract for this?To be honest nobody has learnt anything.
I am warning others so they don't get the hassle that I am having.
Quote from: 8weekly on October 28, 2015, 06:02:17 pmQuote from: Nick Day on October 28, 2015, 05:57:29 pmA little tip.. don't use recorded or signed for delivery. They can refuse to accept it, it could take a couple of weeks to come back, you will have wasted your money issuing proceedings. Use standard first class post, you then come under the "posting rule". It says that the instant you put it in the letter box the letter has been sent and received.You can also use e-mail.Bullpoop.He's correct. The only thing i'd add is to get a "proof of posting" slip from the post office when you send it first class. Its all in the Civil Procedures rules for serving documents etc.. You don't have to prove or show they got it, just that you sent it. And thats it, its deemed served.
Quote from: Nick Day on October 28, 2015, 05:57:29 pmA little tip.. don't use recorded or signed for delivery. They can refuse to accept it, it could take a couple of weeks to come back, you will have wasted your money issuing proceedings. Use standard first class post, you then come under the "posting rule". It says that the instant you put it in the letter box the letter has been sent and received.You can also use e-mail.Bullpoop.
A little tip.. don't use recorded or signed for delivery. They can refuse to accept it, it could take a couple of weeks to come back, you will have wasted your money issuing proceedings. Use standard first class post, you then come under the "posting rule". It says that the instant you put it in the letter box the letter has been sent and received.You can also use e-mail.
Not without proof he sent it.
Just out of curiosity what is brodex full trading name as registered at companies house?
Not much hope of a cash refund then by the looks of it as the crafty begger still ship the goods after you cancelled the order 15.Refunds for equipment will only be made when:-a) The goods have been returnedb) Assessment has been made and deductions applied for wear & tear, damage and general conditionc) 20% restocking charge applied if goods are 100% resalable d) 100% refund is made via credit note only
What would be your next step?
glad you got your money back...with all these good suppliers out there now how anyone can use Brodex is beyond me used them once many years ago and never again. still receive texts off them with there so called amazing offers.